Veterans Resource Center Case Manager 5.22

The Mission of Veterans Place is to empower veterans' transition from homeless to home, ending the cycle of homelessness, and to assist all at-risk veterans to become engaged, valuable citizens who contribute to their communities. Our vision is a community where veteran homelessness is rare, brief, and non-reoccurring and where veterans are valued, productive, and respected citizens who contribute to their community. Veterans Place is a CARF Accredited organization, following the ASPIRE model, to provide quality, value, and optimal outcomes of services to our clients.

Join our Team and help make a difference in the lives of the men and women who were willing to pay the ultimate sacrifice for our great country!

Position Responsibilities:

Service Activities:

• Conduct assessment interviews with potential Veteran clients
• Assist Veterans with the creation and implementation of Individualized Service Plans (ISP) which incorporate housing, employment/income and financial goals, recovery for both SUD and Mental Health and individualized crisis management.
• Track Veterans' progress and modify ISPs at minimum monthly, as grant guidelines require.
• Assist Veterans in accessing ISP goal-based services in the region.
• Assist with coordination of resources within the continuum of care.
• Provide in outreach to the Veteran population in need of case management services.
• Facilitate housing search with Veterans clients. (when applicable)
• Provide transportation for veterans to and from the facility, appointments, housing searches, etc.

Clinical Activities:

• Conduct initial assessments and develop goal plans in collaboration with the Veteran and other provider organizations including the Veterans Administration.

• Conduct psycho-social assessments and develop treatment plans in collaboration with the Veteran and other provider organizations including the Veterans Administration.
• Follow the models of Motivational Interviewing and Harm Reduction.

• Coordinate referrals of Veterans to the Veterans Administration and other community-based providers for additional services based on needs and eligibility (this includes expanding the existing referral network as necessary).
• Maintain case records in accordance with program guidelines and professional requirements.
• Implement legal and ethical standards of service delivery, privacy, and confidentiality, complying with all applicable regulations.
• Assist with team treatment planning for veterans across the organization

Program Development:

• Perform case finding functions and outreach, identifying and screening veterans for case management needs.
• Coordinate supportive services with applicable providers including the Veterans administration.
• Ensure that Veterans Place services are utilized as part of the provider network along with other Community providers.
• Oversee the delivery of services within the scope of this program and make recommendations to The Veterans Resource Center Manager.
• Work closely with the VA HCHV walk-in and crisis center, Allegheny Link and other homeless outreach services to ensure a high quality of services.
• Development and implementation of a group dealing with barriers to housing weekly

Communication:

• Prepare reports as requested by other Veterans Place and Veterans Administration staff.
• Participate in administrative, staff, clinical, and in-service activities and training as required.
• Prepare written reports and complete documents as requested.
• Communicate policies and the rationale behind them to program participants.
• Inform other agency staff members of relevant matters related to the program.
• Participate in administrative, staff, clinical, and in-service activities and training as required.

Additional Duties:

This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor.

Qualifications:

• Bachelor's Degree in related field required or equivalent experience, Master's Degree preferred
• Must be proficient in Microsoft Office Suite including Word, Excel, and PowerPoint
• Experience working directly with the homeless population strongly preferred
• Experience working with Veterans Administration preferred
• Must have a valid driver's license
• Veteran Status preferred
• Passing a pre-employment drug and alcohol screening is required and a background check will be conducted

Veterans Place is an Equal Opportunity Employer
This job posting will close in 30 days, applications will be kept on file for 1 year.