Vault Supervisor
- Full-Time
- New Orleans, LA
- Loomis Armored US, LLC
- Posted 3 years ago – Accepting applications
Job Description
DUTIES:
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- Complete and maintain scheduling/routing on daily basis
- Oversight and coordination of route, and dispatch functions
- Controlling the costs of operations
- Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures
- Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures
- Investigating accidents and processing required paperwork
- Developing and maintaining customer service capabilities among all operations staff.
- Responding to customer inquiries and/or complaints
- Coordinating with sales, other branches and departments, District and corporate staff, other carriers, and vendors
- Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions
- Short and long range operational planning to meet branch goals
- Communication with all employees to immediately resolve any outstanding issues and/or complaints
- Completion of any and all additional responsibilities that are assigned by the Branch Manager and/or other Management Team Members on an “as needed” basis
- Knowledge of transit vault, coin vault and CMS operations
- Consult with and accept advise/direction from the Operations/Branch Manager on a daily basis
- Responsible for training, counseling, disciplining, conduct and evaluation of employees under their direction on a daily basis
- Communicate with customers on a regular basis
- Communication with sales and administration on an “as needed” basis regarding updates of service and customers, and payroll issues
- Assume limited responsibilities during the absence of the Operations/Branch Manager on an “as needed” basis
- Direct operations to meet broad branch objectives, within policy guidelines
- Direct vault operations, including structure and scheduling, establish procedure, enforce policy
- Profitability of branch, as related to quality and efficiency of operations; operation cost within guidelines, as provided
- Control of losses through implementation of effective risk management, training, supervision, and discipline
- Control of damages and injuries, through implementation of safety programs, training, supervision and discipline
- High level of observable safety, security and effectiveness of operating practices and use of equipment
- Leadership by example – modeling appropriate behaviors; and regular observation/ monitoring of route activities and crew needs
- Self-development and subordinates through on the job training and other training
- Analyze complex factors to decide appropriate actions, and resolve situations not covered by set policies or procedures
- Ensure proper balancing of the vault daily for each shift
- Timely completion of monthly commitments as assigned by Operations/Branch