Treatment Plan Coordinator- Orthodontic

Overview: We are currently looking for an Orthodontic Treatment Plan Coordinator for our office located in Norcross, GA. This is a full-time position and will travel between our Norcross and Suwanee locations. The candidate we choose to join our amazing team will have 3-4 years' experience as an Orthodontic Treatment plan Coordinator with an Orthodontic Assistant and x-ray Certification in the state of Georgia. We offer a competitive salary and benefits!Responsibilities: The Treatment Coordinator serves as an advocate and educator in creating treatment plans for dental care. The Treatment Coordinator exhibits an efficient, knowledgeable and positive countenance to every patient experience.

Responsibilities:

• Conduct interview to understand the patient’s oral health history, concerns, and objectives
• Explain the treatment plan, address patient concerns and answer any questions
• Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment
• Build trust, and understand the patient’s objectives
• Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.
• Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity.
• Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.
• Bill dental insurance, post payments, and claim estimations as required.
• Oversee and track dental benefit plan accounts receivable and follow-up on claims regularly to ensure timely payment.
• Track patient accounts receivable and outstanding balances to ensure timely payment.
• Assist in Practice’s collections protocol for all outstanding balances.
• Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented.
• Perform general office duties and other duties as required

Qualifications:Desired Skills:

• Must have 3-4 years' experience presenting Ortho treatment plans
• Must have experience working with various dental insurance plans
• Certified Orthodontic Assistant; preferred
• X-ray license for the state of GA; required

Additional benefits for full-time employees:

• Medical
• Dental services
• Life insurance
• Vision
• Paid time off
• 6 paid holidays off
• 401k to name a few

Dental Care Alliance. Stronger Together.