Treatment Plan Coordinator

Overview:
Konikoff Kids Pediatric Dentistry is currently hiring a Dental Treatment Coordinator for our office located in Virginia Beach, Virginia 23456. This is a full-time position that will include working one half day Saturday per month. The Treatment Coordinator we hire will have experience working in a dental office as preferably a Treatment Plan Coordinator, Dental Assistant, Front Desk Receptionist, or other position in a dental office; and have exceptional customer service skills. We offer a competitive salary, plus benefits!Responsibilities: Responsibilities:

• Conduct interview to understand the patient’s oral health history, concerns, and objectives
• Explain the treatment plan, address patient concerns and answer any questions
• Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment
• Build trust, and understand the patient’s objectives
• Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.
• Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity.
• Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.
• Bill dental insurance, post payments, and claim estimations as required.
• Oversee and track dental benefit plan accounts receivable and follow-up on claims regularly to ensure timely payment.
• Track patient accounts receivable and outstanding balances to ensure timely payment.
• Assist in Practice’s collections protocol for all outstanding balances.
• Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented.
• Perform general office duties and other duties as required

Qualifications: Desired Skills:

• Experience working in a dental office as a Treatment Plan Coordinator, Dental Assistant, Receptionist or other role in a dental office, required
• Experience working with various dental insurance plans
• Must have exceptional customer service skills

Additional benefits for full-time employees:

• Medical
• Dental services
• Life insurance
• Vision
• Paid time off
• 6 paid holidays off
• 401k to name a few

Dental Care Alliance. Stronger Together.