Transfer Center Director

Description

SHIFT: No Weekends
SCHEDULE: Full-time

HCA Healthcare is a leading healthcare provider with over 31.2 million patient encounters a year at locations in 21 states including the UK. We care about our community! HCA Healthcare has continually, been named one of Ethisphere’s most ethical company’s in the world since 2010. In 2018, HCA spent an estimated $3.3 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us.

Your benefits as a full time employee include Medical, Dental and Vision Insurance, Medical and Childcare Flex Spending Accounts, Life and Disability Insurance, Paid Time Off, Paid Family Medical Leave, Clinical Certification Support, Tuition Reimbursement, Student Loan Repayment, 401k with Corporate Matching, Employee Stock Purchase Program, Employee Discount Program and Identity Theft Protection.

Be a part of an organization that invests in you. We are actively reviewing applications. Highly qualified candidates will be contacted, promptly for interviews. Submit your application and help us raise the bar in patient care!

As a Transfer Center Director you will:

• In collaboration with the Division AVP of Transfer Center, for their assigned division, drives all aspects of the transfer initiative as the strategic leader developing, implementing, and tracking progress on key growth strategies into HCA through the Transfer Center.

• Works with facility executive teams, medical and nursing leadership, and the Physician and Provider Relations team to promote volume growth and competitive advantage through development of differentiating strategies.

• Through knowledge of the market, competitive landscape, and use of transfer center analytics; identifies and communicates potential business opportunities to division and hospital leaders for further growth.

• Analyzes all aspects of transfer and patient intake processes for potential improvement opportunities within both Transfer Center operations and hospital operations. Relays these to Division AVP of Transfer Center and through collaboration, designs with facility leaders processes, systems, procedures, and operational changes to increase efficiency and effectiveness.

• Works with division and hospital management, departmental and interdepartmental staff and physicians in identifying any issues or barriers to optimal patient care and growth. Works through these in alignment with leadership and Transfer Center leadership.

• Stays up-to-date on EMTALA policies and works with the hospitals to align the Transfer Center as a safety net for our facilities with all aspects of EMTALA compliance.

• Collaborates with division emergency preparedness and supports the Division AVP of Transfer Center for any needed patient evacuation efforts in the event of emergent circumstances across the division or Enterprise.

• Works in partnership with Division CFO and Management Engineers on the use of process improvement tools and techniques, analytical techniques, and statistical applications. Serves as the division coordinator/facilitator of transfer/transport center initiatives. Assures that improvement processes are relayed, implemented, audited in collaboration with the Division AVP of Transfer Center.

• Presents Transfer Center strategic materials and initiative updates at Corporate, division, and key stakeholder meetings; including to key physician groups, hospital leadership teams, and other parties as needed.

• Serves as the liaison/facilitator of communication with any vendors providing transfer/transport services regarding vision, specific goals and objectives for initiatives and guides the efforts of the vendor team toward these goals.

• All other duties as assigned.

Qualifications

Education:

• Bachelor’s degree in Nursing, Healthcare Administration, Business Administration, Public Administration or a related field required.
• Master's degree preferred

Experience:

• Minimum of 7 years of progressive work experience.
• Healthcare strategy, sales, marketing or clinical operations experience.
• Experience in building and leveraging key relationships while driving a strategic initiative.

Knowledge/Skills/Abilities:

• Must live or be willing to relocate to the HCA Far West Territory of California or Nevada
• Frequent travel required
• Demonstrated leadership in driving a large scale initiative across multiple key stakeholders; including development and implementation of the strategic direction
• Proven leadership competency in driving alignment with customer needs and expectations, financial outcomes, strategic vision and execution, marketing initiatives, and continuous improvement skills
• Must have a proven track record of success in creating and executing on strategic growth strategies
• Knowledge of relevant metrics used to measure quality and efficiency of care and services in transfer/transport center operations
• Knowledge of governmental regulations, nursing practice regulations, EMTALA and compliance requirements related to the provision of transfer/transport services.
• Participative leadership style and an ability to work in and leverage a matrix environment
• Excellent interpersonal skills with an ability to work effectively with diverse groups of people, including but not limited to Corporate/Division leadership, transfer leadership, staff from information technology and clinical backgrounds, physicians, and external vendors
• Must be independent, driven, self-motivated, and passionate

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Notice

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For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.