Teller I

Under limited supervision, performs a wide variety of assigned teller tasks associated with the processing of member transactions such as deposits, withdrawals, loan payments, posting of transactions, credit union checks, and other member transactions, either in-branch or mail. Strictly follows internal controls and procedures related to handling, accepting, and securing coins, currency, checks and negotiable instruments.

Essential Duties and Responsibilities:

• Receives checks and cash for deposit, verifies amount, and examines checks for proper endorsements.
• Verifies authenticity of all negotiable items.
• Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen; secures cash drawer.
• Provides prompt, quality member service.
• Explains, promotes, and/or sells products or services that meets the members’ needs and refers member to appropriate department for additional information or services as needed.
• Maintains sufficient knowledge of products and services to consistently provide a consultative environment to members.

High school diploma or general education degree (GED). Three months’ cash handling experience in a customer service environment; or equivalent combination of education, experience or training. Financial institution experience preferred. Spanish speaking preferred.