Telemedicine Care Coordinator Addison, TX Per Diem

Overview: Concentra, one of the largest health care companies in the nation, has an opening for a Per Diem Onsite Telemedicine Care Coordinator.
As a Telemedicine Care Coordinator, you will be the face of Concentra, making a positive difference in the patient experience and quality of care. You will begin with a video intake session, virtually assisting patients with their healthcare needs and coordinating care with a Telemedicine Physician or Concentra center.
The experience you will gain in this role is limitless, as are the career opportunities within Concentra. You will receive hands-on training and gain valuable experience caring for patients every day. Your positive attitude, decision making and excellent communication skills will make a direct, meaningful impact on the patient experience.Responsibilities:

As a Telemedicine Care Coordinator, you will:

• Welcome patients and obtain medical histories from patients; verify patient information
• Coordinate patient care through video intake call
• Collect and document patient information to include demographics, chief complaint, review of medications, and allergies
• Screen and triage patients based on intake questions
• Route patient to Concentra doctor or other appropriate care
• Administrative duties as needed including scheduling appointments, contacting patients and customers, and answering calls
• Document in electronic medical record
• Dispense medications within the scope of practice as ordered by the treating providers and in accordance with state regulations
• Assist the front office team as needed

Qualifications:

• High school graduate or equivalent
• Training as a medical assistant, or military medical specialist with current MA credentials in the state of employment in accordance with state requirements and applicable regulations
• One year experience working as a medical assistant preferred
• Patient interaction via phone and video required
• Knowledge of telemedicine a plus
• Demonstrated Intermediate knowledge of PCs, word processing, and data entry
• Demonstrated excellent decision making, customer service and communication skills
• Bi-lingual is a plus