Tech & Ops Employee Experience Analyst

Job description

About this role

This is an exciting opportunity for a junior level candidate to join Technology & Operations to support our people, talent and culture strategy. This role sits within the Technology & Operations COO team, a function central to running one of the largest businesses at BlackRock. The ideal candidate will help communicate and coordinate employee experience initiatives globally.

You will be joining a team that leads internal communications and employee engagement efforts, and supports strategic business and talent initiatives for the global Technology & Operations organization. We work hard, enjoy each other’s company and are passionate about performance. We like our mash-up of a finTech start-up and market-leading financial services company … and we think that you might like it, too!

Interested in learning more? Reach out to our recruiting team and let’s get to know each other!

Location: Atlanta, GA or Wilmington, DE. Our teams are currently working remote through at least March 2021. We expect our future to be a hybrid office/work from home mix.

What you will be doing:

• Support the delivery of learning initiatives to ensure a consistent development experience for Technology & Operations employees. This may include partnering with subject matter experts to build learning content for our new hires, graduate analysts and people managers.

• Partner with our HR team to understand and use the firm’s learning management system to develop learning content specific to Technology & Operations’ training needs.

• Help communicate firmwide technology changes that impact the employee experience.

• Handle internal communication platforms and develop / maintain content strategy for employee resource hubs.

• Analyze metrics and compile regular reporting to measure employee engagement, collect feedback and demonstrate progress as a result of our employee experience strategy.

• Work with Tech & Ops leaders to evaluate employee opinion survey results, identifying trends and helping to execute on target areas of focus.

• Work with our Corporate Communications team to align our communication strategy and use of channels with the firm’s.

• Support the COO team in maintaining content and employee resources that are key to helping staff and internal partners understand our business

What we are looking for:

• 2 years of professional experience

• Passion for organizational talent and culture

• A student of technology – proficient in MS 365 applications

• Understanding of and ability to learn internal communications software e.g., Poppulo

• Proven record of building presentations and developing content

• Familiarity with learning platforms and practices

• Organized with a high level of attention to detail

• Ability to balance multiple projects

• Experience figuring out measurement and effectiveness of initiatives

• Some experience with data visualization tools e.g., Tableau/Power BI

• Strong collaborator with the ability to work cross-functionally in a virtual environment.

• Excellent written and verbal communication skills with an ability to present and adopt communication style as needed

• A great teammate and relationship builder

• A no task is too small attitude

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

About BlackRock

BlackRock's purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, we help millions of people build savings that serve them throughout their lives by making investing easier and more affordable.

For additional information on BlackRock, please visit www.blackrock.com/corporate | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

Job requisition #

R210239