Team Member

Team members are responsible for delivering exceptional guest experience and quality products. A Team Member functions primarily as the main connection between Whirld Concepts, Inc. and the guest.

Reporting Relationship: Shift Lead/Manager - General Manager

General

• Deliver the ultimate guest service experience and impressions of the Jamba brand
• Able to clearly and concisely communicate product knowledge and information to all guests
• Responsible for product and service standards
• Foster an environment of team work
• Maintain exceptional guest service metric scores
• Communicates clearly, concisely and accurately in order to ensure effective shift operations.
• Follow all company operations policies and procedures

Guest Service

• Responsible for delivering an exceptional in-store experience
• Execute guest service standards through the utilization of B.O.O.S.T.
• Recommend appropriate products to meet guest's needs
• Enhance guest experience through engagement and sampling

Operations

• Execute quality store operations
• Clean blenders, small wares, merchandise and physical plant as necessary
• Must be able to operate food preparation machinery
• Stocking of all supplies
• Respond to directions in an accurate and timely manner
• Adhere to all Jamba food safety and security guidelines while respecting Whirld Concepts, Inc.

property

• Master each station within store
• Successfully complete the Jamba store and Whirld Concepts, Inc. company policy trainings

Business Management

• Provide a healthy, consistent product

• Consistently make and serve all Jamba products to specifications
• Follows health, safety and sanitation guidelines for all products
• Executes proper portion control with all ingredients

• Must be able to operate cash register and handle cash transactions while adhering to Whirld Concepts, Inc. cash handling policies

Requirements:

• Must be 16 years of age or older
• Computer skills including some Microsoft software and register skills
• Must be able to lift 30-40 lbs regularly throughout shifts
• Ability to stand, bend, reach and scoop through-out assigned shift
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging

from 40° F to -10° F
Whirld/Wowza Concepts dba. Jamba Juice - 1537 - Desert Sky Festival

2837 N 75th Ave.F-4, Phoenix, AZ 85033