Systems Programmer/Analyst, Office Of First Year Experience & Office Of Strategic Planning & Research

ENROLLMENT MANAGEMENT (BL-OES-IUBLA)

The Office of Strategic Planning & Research (SPR) supports a collaborative, data-driven environment where Office of Enrollment Management (OEM) units set and meet enrollment goals through reporting, analysis, research, projections, data visualizations, and simulations. SPR partners with campus leadership to create an in-depth look at enrollment trends and work with our campus partners to strategize new initiatives that help drive the campus forward. SPR also provides operational support to other OEM units and works with campus partners on ongoing initiatives such as pre-registration, as well as provides web applications, data, and reporting.

The Office of First Year Experience Programs (FYE) influences and supports first year student success through the delivery of programs, resources, and services designed to enhance student engagement. Programs include New Student Orientation, Welcome Week, Hoosier Experience, Hoosier Link, and other transition / support programs for first year students and their families as well as the campus community.

As part of the SPR technology team, this position's primary role is to develop and support systems related to FYE services, most specifically the New Student Orientation reservation and tracking system. There is high opportunity for both development creativity and interaction with FYE and Enrollment Management services. Most work in systems will be web-based.

Department-Specific Responsibilities:

• Under the direction of SPR Reporting Services staff, roles include supporting technology needs, programming, and troubleshooting for programs within the Office of First Year Experience Programs, a dynamic office serving IU students through their first year.
• May perform other OEM related projects as needed and appropriate.

General Responsibilities:

• Provides analysis and programming related to the design, development, and support of systems.
• Consults with stakeholder(s) and senior peers to define system requirements, problems, and proposals; conducts studies and assists in presenting detailed requirements/designs to stakeholder(s).
• Documents systems analysis and programming efforts (changes, new functionality, issue/problem resolution); performs system unit and integration testing.
• Researches and stays up-to-date with new standards, tools, and emerging technology and services.
• Ensures that all protocols used in the design and programming of systems are up to date and compliant with university policies and standards.

EDUCATION

Required

• Bachelor's degree (preferably in computer science or a related field).

WORK EXPERIENCE

Preferred

• 2 years of systems programming/analysis or related experience.

Combinations of related education and experience may be considered.

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrated time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even under pressure.

Preferred

• Knowledge and skills using ColdFusion.
• Web skills in PHP, AJAX, JQuery and JavaScript.
• Experience with Fire Forms, PostgreSQL, IU Framework, Rivet.
• Familiarity with Oracle and PeopleSoft.
• Ability to create, lead and manage projects involving staff with a variety of skill sets.
• Familiarity with vended products such has Skype for Business, Zoom, Microsoft Teams, Canvas.
• Communications skills with both technical and non-technical colleagues.
• Knowledge of IU data structures.
• Web development and database design experience.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Career Level: Core

FLSA: Exempt

Job Function: Information Technology

Job Family: Sys Admin, Engineer & Program

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Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

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