Surveillance Operator (MGM Yonkers)

Location:

PRIMARY PURPOSE:

As a Surveillance Operator, you will be responsible for remaining alert to any suspicious activity and communicate to the direct report. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Operate Surveillance equipment to ensure accurate video documentation with regard to irregularities or deviations from normal activities; write factual reports about abnormal activity observed and ensure compliance with video tape
• Monitor assigned areas on a continuous basis to ensure complete coverage
• Pass surveillance examinations that reflect current/actual job knowledge when administered by management as outlined in current procedures
• Report repairs of surveillance equipment to the department technician via the e-mail or i-Trak system for record accuracy; in the event of the system(s) being down, a written request will be sent to Technician’s mailbox
• Maintain confidential information on all Corporate Security and Surveillance personnel, investigations, projects and programs
• At the direction of the supervisors or assistant supervisor inspect each VCR to ensure it is recording
• Checks are to be completed every hour following the completion of the tape exchange and logged into the i-Trak log
• Perform other job-related duties as requested