Surgical Equipment Repair Sales Specialist

POSITION SUMMARY

The Surgical Equipment Sales Repair Specialist is responsible for attaining revenue and EBITDA targets through growing share within existing and new customer accounts in a defined territory. The SERS is accountable for developing and implementing strategic plans to expand the use of products and services within assigned territory and accounts. The SERS will manage sales accounts by allocating appropriate time to high priority goals, requirements, and sales opportunities to achieve revenue and EBIDTA growth.

PRIMARY OBJECTIVES AND RESPONSIBILI T IES

An effective SERS is proficient in the “4 Pillars of Sales Excellence” which are outlined below.

Time and Territory Management

• Understands strategic position in industry and territory.

• Establishes long term goals in territory and can develop annual and quarterly goals that create a clear pathway to achieving the long-term goals.

• Manages time and resources to ensure that work is completed efficiently and on schedule.

• Embraces Customer Relationship Management tools to effectively manage sales territory and execute sales objectives.

• Demonstrates a working knowledge of the specific markets .

• Effectively leverages local Territory Executives and cross functional subject area experts to execute on growth strategies within assigned territory .
  

Customer Aligned Sales Process

• Adapts to customer needs and buying process; adjusts messaging and sales process accordingly.

• Conveys information to customers in a clear, compelling way that will positively affect their thoughts and actions.

• Identifies, qualifies, and closes business opportunities in assigned territory and demonstrates an ability to strategically assess and approach a territory to optimize and execute a sales plan.

• Keeps customer commitments, resolves customer problems, and exceeds customer expectations.

• Effectively manages internal sales process by leveraging appropriate resources (Territory Executives, Operations Counterparts, and Corporate Resources.)

• Conducts business reviews with customers.

• Manages external customer relationships through regularly calling on client locations.
  

Insight Selling Methodology

• Translates the benefits of solutions, products, and services to customers involved in the decision-making process based on understanding of their individual needs and/or business problems to solve.

• Possesses an in-depth understanding of customer needs and challenges to effectively deliver insights during each customer interaction.
  

Equipment Value Management

• Articulates how the EVM framework drives meaningful improvements to equipment workflows within hospitals while simultaneously improving quality, reducing costs, and elevating patient experiences.

• Stays current on all Agiliti’s service offerings and sales trainings.
  

QUALIFICATIONS

• BS/BA degree in business, sales, or marketing.

• 5+ years healthcare sales or related experience required.

• Experience working in a team-based selling environment preferred.

• Previous experience selling services is preferred.

• Must be available to travel up to 50%.

• Must hold a current, valid, and unrestricted driver’s license. Must have a safe driving record based on Agiliti policies.
  

KNOWLEDGE, SKILLS, AND ABILITIES

• Has the focus, persistence, positive outlook, and discipline to meet the personal demands of a sales role.

• Anticipates problems or opportunities and takes immediate action to address them.

• Follows through on commitments and agreements.

• Sets challenging personal and business goals and demonstrates tenacity toward achieving those goals.

• Communicates effectively, both written and verbally, to internal and external partners.

• Sets high standards of performance, quality, and accountability for self and others. Guides by example.

• Professionally presents and conveys our services using the Challenger Sales methodology, utilizing available tools such as whiteboarding and virtual meetings when applicable.

• Builds strong cross-functional internal relationships.

• Comprehends and understands Sales Incentive Plan, budget, and District Profits & Losses.

• Speaks competently about all clinical equipment found in hospital environments as well as solid comprehension of hospital finance, reimbursement, regulatory, and safety practices.
  

D ISCLAIMER

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department and the company.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports.

If you require assistance with your application, please contact recruiting@agilitihealth.com.

Agiliti