Supervisor Office Services - Temporary

Supports the operations of a single or multi-location department by providing supervision and direction to a staff of union and/or nonexempt employees engaged in clerical/ production activities. Serves as a resource for staff, resolves clerical/production issues and monitors staff performance to ensure quality and productivity. Performs tasks critical to efficient workflow and quality.
Essential Functions:

• Supports the daily operations of the department by actively assisting and providing direction to subordinates as required.
• Coordinates multiple operational tasks supporting the department.
• Ensures projects are completed on schedule following established procedures and schedules.
• Interviews, trains, evaluates and disciplines clerical/production staff.
• Provides work direction and guidance including coaching, professional development and training.
• Maintains harmony among employees and resolves grievances.
• Maintains up-to-date knowledge of current and future applications that relate to the operations and the business requirements of the department.
• Acts as a liaison between management, other departments, and subordinates.
• Facilitates communication between related departments and own department.
• Interfaces with outside vendors.
• Responsible for maintaining data quality and quantity through regular audits.
• Resolves errors and complaints from client departments and other managers.
• Assists manager/supervisor in researching, compiling and creating reports from databases and spreadsheets for management reports.
• Performs ongoing operational tasks for professional unit, as needed.

Basic Qualifications:

Experience

• N/A

Education

• Associate's degree required, OR two (2) years of experience in a directly related field.

• High School Diploma or General Education Development (GED) required.

License, Certification, Registration

• N/A

Additional Requirements:

• Demonstrated leadership experience in a business environment required.

• Ability to effectively coordinate multiple projects, use time management skills and independent judgment.

• Strong customer service and interpersonal skills required to communicate effectively with all levels of management internal/external.

• Must be self-sufficient with PC software applications and related technologies.

• Proficient with word-processing and spreadsheet applications used by department.

• Ability to train others on software applications that support the departments operations.

• Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

• Experience in a healthcare environment preferred.

Notes:

• This is a six month temporary position.

PrimaryLocation : California,Fontana,Fontana Medical Center
HoursPerWeek : 40
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri
WorkingHoursStart : 07:00 AM
WorkingHoursEnd : 03:30 PM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Temporary
Employee Group/Union Affiliation : NUE-SCAL-01|NUE|Non Union Employee
Job Level : Team Leader/Supervisor
Job Category : Administrative & Support Services
Department : Fontana Medical Center - New - Nurse Admin-Perioperative Supp - 0801
Travel : No
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.