Supervisor, Automation Compliance - Location Flexible
- Full-Time
- San Ramon, CA
- PG&E Corporation
- Posted 3 years ago – Accepting applications
Job Description
Requisition ID # 78588
Job Category : Engineering / Science; Maintenance / Construction / Operations
Job Level : Supervisor
Business Unit: Electric Operations
Job Location : San Ramon
Department Overview
The men and women of Electric Operations ensure the delivery of safe and reliable electric service to our customers. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response. The System Automation department is responsible for oversight of automation and control systems installed over a large geographic area of California, and owned by PG&E. The responsibilities include managing all aspects of automation systems (i.e. RTUs, metering, annunciation, HMIs, etc.) of various vintages including but not limited to asset planning, work scheduling, compliance, and application support. PG&E is geographically located in a strategic area of California and WECC and has an extensive 500kV network that provides stability to the California and Western Interconnection. Thus, it is imperative to maintain a highly skilled staff to provide oversight of the automation cyber systems in PG&E. We are seeking an experienced professional to join the System Automation department where you will be part of a motivated team helping to set strategic direction of keeping automation cyber systems and new innovative solutions compliant which allows PG&E to operate the grid of the future safely.
Position Summary
The Automation Compliance Supervisor lead a team of Automation Compliance Specialists and Technical Support staff whose job is focused on NERC CIP compliance and the protection of PG&E transmission automation systems from being compromised. The incumbent’s primary role is to apply automation and compliance subject matter expertise to conduct business with applicable laws, regulations, internal and external standards and guidelines. The supervisor is responsible for planning, implementing, deploying, and maintenance of security solutions to ensure security of PG&E infrastructure at Electric Substations. They will have extensive knowledge and broad functional experience with NERC CIP standards to help ensure Automation systems including but not limited to secure gateways, RTUs, 500kV FACTS, metering, annunciation and IMS systems remain compliant with PG&E policies. The Automation Compliance leadership role is viewed as an integral strategic partner to the Electric Operations, Protection, Test and Automation leadership team. He/She must be able to work with individual contributors, supervisor and manager level leaders in the Electric Operations organization to influence decision making, and quickly gain credibility and trust of both leadership and peers.
As supervisor of the team, you will be responsible for the prioritizing of resources activities, developing and maintaining work-plans to manage the day to day activity of the Automation Compliance team. The successful candidate will participate on the System Automation Leadership Team to establish strategies and goals to meet our vision and mission.
Success Factors:
The successful candidate must be able to work closely with team members, peers within the organization, external partners to deliver high quality support and solutions for business users.
Strong people skills are needed to ensure the right level of leadership, communication and coordination are occurring within the team and with business partners.
Strong functional and technical skills are required to ensure that high quality of support and solutioning is delivered to end users. The supervisor will lead a team of employees knowledgeable in the business functions as well as the technology platform of our end users.
This position requires independence in the ability to drive to success in assignments. Emphasis will be on open honest communication.
The candidate should demonstrate the ability to work within critical situations including communicating effectively.
Qualifications
Minimum:
Bachelor’s Degree or equivalent relative working experience
5 years of related experience in electric utility automation systems
Desired:
Advanced knowledge of System Automation processes and procedures, work activities, and roles and relationship between, System Automation, System Protection, Test, and Compliance groups.
Working Knowledge of California and Federal regulatory requirements such as Federal Energy Regulatory Commission (FERC), North American Electric Reliability Corporation (NERC), Western Electricity Coordinating Council (WECC), California Public Utilities Commission (CPUC), and California Independent System Operator (CAISO).
Strong analytical and problem-solving skills.
Strong communication skills, both written and verbal to effectively communicate to a variety of audiences.
Project management and facilitation skills.
Minimum of 3 years of job experience leading teams, developing and executing organizational work plans including employee development and coaching
MS Office, Word, PowerPoint, & Excel.
Working knowledge of SAP Work Management and working knowledge of enterprise databases.
Ability to review and assess issues, work independently and with other business teams on an impartial basis.
Ability to anticipate issues and concerns to provide proactive, timely and professional communications
Competency in developing and delivering communications that convey a clear understanding of the unique needs of different audiences
Competency in building partnerships and working collaboratively with others to meet shared objectives
Responsibilities
The successful candidate will be expected to perform all necessary responsibilities of this position and as requested by the Sr. Manager. This person will foster and promote teamwork among Automation Compliance team members, automation engineers, and other organizations. In particular, the successful candidate will:
Provide daily oversight of Automation Compliance Specialists located across the PG&E service territory
Coordinate the alignment of company standards with external regulatory requirements.
Collaborate with leadership to oversee adherence of operations to processes and practices that comply with standards.
Responsible for any necessary gap analysis and annual certification efforts in assigned area of the business including the reporting of compliance or the self-reporting of non-conformance.
Spearheads any required memos of understanding between departments collaborating for compliance purposes and concerning protection and control schemes.
Assess, select and lead efforts to set in place systems to track compliance documentation and records management, concerning automation systems.
Provides leadership for the assigned area of business with respect to federal regulatory audits: acts as a point of contact for regulators, identifies expert witnesses, oversees internal data collection efforts.
Fosters a safety-first environment that openly acknowledges safe behavior and encourages employees to report safety issues
Actively manages employee performance, including strengths and areas for development
Communicates with understanding and conveys clear, timely, persuasive messages that positively influence the thoughts and actions of others
Take actions to better serve customers and routinely reaches out to customers to understand their needs
Accountability for clarifying key priorities and accountable for results to meet department metrics
Leads by example and follows through with commitments to resolve issues with the appropriate degree of urgency
Actively seeks out and values diverse perspectives among employees and work groups
Manages resource & priority management based on dynamic customer needs, and ensures schedules are met.
Supervises staff to accomplish results through effective training and development, performance management and rewards and recognition
Manage Corrective Action Program (CAP) issues and assign support resources as required
Provides technical leadership and coaching
Collaborates with other teams in the delivery and sharing of concepts to leverage across portfolios
Coordinate with external teams to accomplish business goals
Perform all necessary supervisory responsibilities, including but not limited to, work assignment, coaching, performance appraisal, development plan, special project assignment, contract administration, manager vacation relief, training coordination.
Apply to this Job
Job Category : Engineering / Science; Maintenance / Construction / Operations
Job Level : Supervisor
Business Unit: Electric Operations
Job Location : San Ramon
Department Overview
The men and women of Electric Operations ensure the delivery of safe and reliable electric service to our customers. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response. The System Automation department is responsible for oversight of automation and control systems installed over a large geographic area of California, and owned by PG&E. The responsibilities include managing all aspects of automation systems (i.e. RTUs, metering, annunciation, HMIs, etc.) of various vintages including but not limited to asset planning, work scheduling, compliance, and application support. PG&E is geographically located in a strategic area of California and WECC and has an extensive 500kV network that provides stability to the California and Western Interconnection. Thus, it is imperative to maintain a highly skilled staff to provide oversight of the automation cyber systems in PG&E. We are seeking an experienced professional to join the System Automation department where you will be part of a motivated team helping to set strategic direction of keeping automation cyber systems and new innovative solutions compliant which allows PG&E to operate the grid of the future safely.
Position Summary
The Automation Compliance Supervisor lead a team of Automation Compliance Specialists and Technical Support staff whose job is focused on NERC CIP compliance and the protection of PG&E transmission automation systems from being compromised. The incumbent’s primary role is to apply automation and compliance subject matter expertise to conduct business with applicable laws, regulations, internal and external standards and guidelines. The supervisor is responsible for planning, implementing, deploying, and maintenance of security solutions to ensure security of PG&E infrastructure at Electric Substations. They will have extensive knowledge and broad functional experience with NERC CIP standards to help ensure Automation systems including but not limited to secure gateways, RTUs, 500kV FACTS, metering, annunciation and IMS systems remain compliant with PG&E policies. The Automation Compliance leadership role is viewed as an integral strategic partner to the Electric Operations, Protection, Test and Automation leadership team. He/She must be able to work with individual contributors, supervisor and manager level leaders in the Electric Operations organization to influence decision making, and quickly gain credibility and trust of both leadership and peers.
As supervisor of the team, you will be responsible for the prioritizing of resources activities, developing and maintaining work-plans to manage the day to day activity of the Automation Compliance team. The successful candidate will participate on the System Automation Leadership Team to establish strategies and goals to meet our vision and mission.
Success Factors:
The successful candidate must be able to work closely with team members, peers within the organization, external partners to deliver high quality support and solutions for business users.
Strong people skills are needed to ensure the right level of leadership, communication and coordination are occurring within the team and with business partners.
Strong functional and technical skills are required to ensure that high quality of support and solutioning is delivered to end users. The supervisor will lead a team of employees knowledgeable in the business functions as well as the technology platform of our end users.
This position requires independence in the ability to drive to success in assignments. Emphasis will be on open honest communication.
The candidate should demonstrate the ability to work within critical situations including communicating effectively.
Qualifications
Minimum:
Bachelor’s Degree or equivalent relative working experience
5 years of related experience in electric utility automation systems
Desired:
Advanced knowledge of System Automation processes and procedures, work activities, and roles and relationship between, System Automation, System Protection, Test, and Compliance groups.
Working Knowledge of California and Federal regulatory requirements such as Federal Energy Regulatory Commission (FERC), North American Electric Reliability Corporation (NERC), Western Electricity Coordinating Council (WECC), California Public Utilities Commission (CPUC), and California Independent System Operator (CAISO).
Strong analytical and problem-solving skills.
Strong communication skills, both written and verbal to effectively communicate to a variety of audiences.
Project management and facilitation skills.
Minimum of 3 years of job experience leading teams, developing and executing organizational work plans including employee development and coaching
MS Office, Word, PowerPoint, & Excel.
Working knowledge of SAP Work Management and working knowledge of enterprise databases.
Ability to review and assess issues, work independently and with other business teams on an impartial basis.
Ability to anticipate issues and concerns to provide proactive, timely and professional communications
Competency in developing and delivering communications that convey a clear understanding of the unique needs of different audiences
Competency in building partnerships and working collaboratively with others to meet shared objectives
Responsibilities
The successful candidate will be expected to perform all necessary responsibilities of this position and as requested by the Sr. Manager. This person will foster and promote teamwork among Automation Compliance team members, automation engineers, and other organizations. In particular, the successful candidate will:
Provide daily oversight of Automation Compliance Specialists located across the PG&E service territory
Coordinate the alignment of company standards with external regulatory requirements.
Collaborate with leadership to oversee adherence of operations to processes and practices that comply with standards.
Responsible for any necessary gap analysis and annual certification efforts in assigned area of the business including the reporting of compliance or the self-reporting of non-conformance.
Spearheads any required memos of understanding between departments collaborating for compliance purposes and concerning protection and control schemes.
Assess, select and lead efforts to set in place systems to track compliance documentation and records management, concerning automation systems.
Provides leadership for the assigned area of business with respect to federal regulatory audits: acts as a point of contact for regulators, identifies expert witnesses, oversees internal data collection efforts.
Fosters a safety-first environment that openly acknowledges safe behavior and encourages employees to report safety issues
Actively manages employee performance, including strengths and areas for development
Communicates with understanding and conveys clear, timely, persuasive messages that positively influence the thoughts and actions of others
Take actions to better serve customers and routinely reaches out to customers to understand their needs
Accountability for clarifying key priorities and accountable for results to meet department metrics
Leads by example and follows through with commitments to resolve issues with the appropriate degree of urgency
Actively seeks out and values diverse perspectives among employees and work groups
Manages resource & priority management based on dynamic customer needs, and ensures schedules are met.
Supervises staff to accomplish results through effective training and development, performance management and rewards and recognition
Manage Corrective Action Program (CAP) issues and assign support resources as required
Provides technical leadership and coaching
Collaborates with other teams in the delivery and sharing of concepts to leverage across portfolios
Coordinate with external teams to accomplish business goals
Perform all necessary supervisory responsibilities, including but not limited to, work assignment, coaching, performance appraisal, development plan, special project assignment, contract administration, manager vacation relief, training coordination.