Storage Systems Administrator Associate

Overview: NCI is a leading provider of enterprise solutions and services to U.S. defense, intelligence, health and civilian government agencies. NCI's AI solution, Shai(tm), scales humans with artificial intelligence by empowering the workforce to meet their mission by using best in class AI solutions coupled with our exceptional service offerings. Working with strategic partners, NCI is committed to bringing commercial innovation to missions of national importance. NCI is a mid-tier systems integrator headquartered in Reston, VA, and operates at locations across the globe.
NCI has been designated a 2020 Military Friendly Employer by MilitaryFriendly.com
Responsibilities: NCI: As a Backup and Storage Administrator Associate, you will provide services in support of the Army Product Director Acquisition, Logistics, and Technology Enterprise Systems and Services (PD ALTESS) Information Technology Services and Support (ILSS) contract. PD ALTESS provides enterprise class data center services ranging from server hosting, software design and system architecture to lifecycle management, problem solving and Enterprise Service desks for PD ALTESS hosted customers and associated users. PD ALTESS has a mission to keep systems up and running and serving customers twenty-four hours a day, seven days a week, and three hundred sixty-five days a year. PD ALTESS supports multiple missions throughout the DoD, Army and Federal workspaces. Data centers supported are expansive and integrated across multiple geographical locations, consisting of both physical and virtual architectures, supporting hundreds of programs, thousands of virtual servers, and millions of users worldwide. The missions supported are varied and complex. In assuming this position, you will be a critical contributor to meeting NCI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.

Highlights of Responsibilities:

• Operate, maintain, and administer existing backup and storage architectures (Symantec NetBackup, Brocade, NetApp, Tintri, IBM, and Hitachi storage), including hardware and software.
• Provide backup and storage operation and maintenance to include, but not limited to, release management, upgrades / patches / change packages (enhancement / fixes), and problem reports.
• Monitor, maintain, and report on backup and storage performance. Perform performance tuning, troubleshooting and root cause analysis and benchmarking via established procedures
• Provide backup and storage administration services to include but not limited to backup policy creation, master/media server deployment, backup system design, backup success monitoring, data restores, software updates, storage architecture design, LUN creation, fiber fabric management, storage system software management, storage security considerations, and data replication services.
• Cataloging of tapes, maintaining tape inventory and sending / receiving tapes to / from off-site storage.
• Daily incremental, weekly full on-site, and weekly full off-site storage tape backups. Understand NIST 800-34 contingency Planning for Information Technology Systems.
• Create and maintain backup and storage diagrams and administration documentation Standard Operating Procedures (SOPs).
• Ensure storage and Back Up solutions are secured according to STIG and Cyber Security requirements
• Have a working knowledge of Veritas NetBackup.
• Utilize IT services and solutions that save power, cooling, and space resources while lowering total cost of ownership (TCO) and increasing return on investment (ROI).
• Provide system operation and maintenance to include but not be limited to incidents, problems and changes to applications and systems. Ensure Cyber Security compliance via upgrades, patches and DISA STIGs,
• Monitor, maintain, and report on Network, Storage, Compute, and application / system performance. Execute performance tuning, troubleshooting and root cause analysis and benchmarking IAW established procedures.
• Provide basic and advanced systems administration services to include but not be limited to Tier 1, 2 and 3 support of Storage and Backup environments.
• Create and maintain documentation with updates to system configuration made completing required changes and fixes.
• Perform scheduled preventive maintenance of all system hardware, and software.

Qualifications:

Requirements:

• Clearance: Secret
• Education: BA 2-7 years experience
• Information Assurance Certification (required day one of contract): DoDI 8570 IAT II, one of the following or higher certification (CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP)
• Computing environment certification: Storage and/or Backup industry certification or Server+ or equivalent

PHYSICAL REQUIREMENTS:

This position requires the ability to perform the below essential functions:

• Sitting for long periods
• Standing for long periods
• Ambulate throughout an office
• Ambulate between several buildings
• Stoop, kneel, crouch, or crawl as required
• Travel by land or air transportation 10%

It is the policy of NCI to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. In addition, we affirm that all compensation, benefits, company-sponsored training, educational assistance, social, and recreational programs are administered without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, or gender identity. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations. NCI is a VEVRAA Federal Contractor.