Solution Business Analyst

Every day, billions of transactions, calls and messages that hold the world’s communications fabric together run on systems that Amdocs has helped create.
Because we work with some of the largest and most innovative companies on the planet, our work makes an impact. Over the past four decades, we have continually reinvented ourselves, and as we keep moving into exciting new areas such as media, gaming, IoT, 5G, cloud services and more, there are always opportunities for us to grow and develop. We will nurture your entrepreneurial instincts with open doors and promote your ability to seize the day. Our company comprises amazing people, a supportive atmosphere and a culture built on mutual support, respect and a “feel good factor” that can only happen in a workplace built by the kind of people Amdocs employs.
Make your career journey with us.

Understand and relay business needs to the development teams. Assesses the impact of those needs, capture, analyze and document requirements, and provide a functional specification leveraging product capabilities and best practices, in order to produce an optimal solution.

This position can be located in Dallas, Atlanta or Seattle

• You will have the opportunity to participate in business requirement solicitation, capturing business, functional and technical requirements.
• You will be a key focal point for customers in your domain, providing insights into product capabilities and best practices.
• You will design holistic and integrated high-level solutions that fit customers' business needs, production operability and budget.
• You will participate in and lead formal and informal design reviews with stakeholders, leveraging your knowledge and experience and providing technical perspective and support.
• You will be responsible for communicating the solution with customers' business and IT personnel. Will be expected to explain the details of proposed and existing solutions and their impact on business processes.
• You will ensure that the business and project teams understand your domain solution and receive responses to all open questions and action items.
• You will support your projects through their entire life cycle, incl. scoping, design, development, testing deployment and post production
• You will prepare solution-related documents and specifications and will aquire design approvals.
• You will facilitate and support design, development, testing and delivery planning in your domain

• Degree in Computer Science or Industrial Engineering & Management - Information System - or equivalent industry experience
• Customer-facing experience – ability to present the Functional and technical solution using various methods (presentations, demos, and so on) in front of large onsite and remote audiences
• Wide knowledge of Amdocs Billing products and business processes
• Deep knowledge of the telecom industry and E2E business processes
• Experience working with agile teams, and mixed methodology project environement

• You will be a crucial part in some of the most exciting solutions delivered in the telco industry
• You will be a key member of a global, dynamic and highly collaborative team, with various possibilities for personal and professional growth
• You will have the opportunity to work in multinational environment for the global market leader in its field

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce