Social Work Case Manager

SOCIAL WORK CASE MANAGER

I. JOB SUMMARY: The Case Manager is the direct contact for the AIDS Medi-Cal Waiver Program and the people requesting services and assistance. As such the Social Work Case Manager must be ready and equipped to assess clients' needs, develop individualized care plans, monitor client progress, and coordinate services with other agencies on behalf of the client as needed.

II. JOB RELATIONSHIP:

Reports To: Project Director

III. RESPONSIBILITIES AND DUTIES:

A. Conduct initial psycho-social assessments; verify eligibility for services, perform comprehensive needs assessments, establish client case chart including a detailed history, establish the position of the client along the Continuum of Care, and orient the client to agency policies, rights, and responsibilities.

B. Maintain accurate record-keeping and case notes of all client interactions.

C. Develop an individualized care plan for client needs including: emergency services, food, health care, medical attention, HIV health education, emergency and permanent housing, mental-health and substance-abuse counseling, as well as emotional and practical support.

D. Coordinate client needs for local, state, and federal eligibility, benefits, and resources through direct provision and referral.

E. Research new vendors of services that match client needs, coordinate with those service providers, and attend community service provider meetings and forums as necessary.

F. Monitor client progress as outlined in their individualized care plan. Maintain an average of 2 successful contacts within the program guidelines; in order to reassess client objectives and goals, and then make changes in accordance with a clients’ changing needs.

G. Participate in client support group programs and/or make referrals to other agencies when necessary, and work with volunteers to provide emotional and practical support.

H. Participate in weekly Interdisciplinary Team Meetings, Core Case Management team meetings, and other department meetings; in order to consult with supervisors, attending physicians, and peers on case issues. Participate in annual In-services and trainings to receive updated information on services and eligibility.

I. Meet with clients in their place of residence in order to provide psychosocial support, assess needs, monitor progress, and other supportive services.

J. Provides counseling, psychosocial support, and crisis intervention to residents.

K. Participates in gathering and reporting on outcome measures and in quality improvement efforts.

L. Perform additional duties as assigned by the Project Manager

The above statement reflects the general details considered necessary to describe the principal functions of the position and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.

IV. QUALIFICATIONS:

A. EDUCATION: Master of Social Work Degree from an accredited Institution.

B. TRAINING AND EXPERIENCE:

1. Experience with, and knowledge in social-service case-management, and acute care to chronically ill clients, including practical knowledge of the social and economic aspects of clinical care.

2. Experience with and ability to work sensitively with the personal aspects of HIV disease, including expertise in issues pertaining to death, dying, and bereavement as well as issues related to race, sex, and gender.

3. Excellent verbal and written communication skills combined with consistent follow- through.

4. Experience working with communities of color, the LGBTQI

community, and people with HIV disease.

C. SPECIAL REQUIREMENTS:

1. Bilingual capability in Spanish and/or experience working with the Hispanic population is a plus.

2. Valid California Drivers License, a working vehicle, and Proof of Insurance.

3. Ability to operate a computer and/or a tablet PC

4. May be exposed to unsanitary conditions in some home settings

5. May be exposed to high crime areas within the service community

6. May need to endure exposure to weather and temperature extremes

7. Ability to travel day to day within assigned geographic areas

FLSA Classification: Non-Exemp t EEO Classification: Service Workers

Job Types: Full-time, Part-time

Pay: $52,000.00 - $60,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
We have COVID protocols in place and require that all participants who do enter the building have their temperature checked and be provided with one of our masks to wear while in the facility. We also ensure there is adequate ventilation in each room.

Hours per week:

• 30-39

Typical start time:

• 9AM

Typical end time:

• 5PM

This Job Is:

• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• Temporarily due to COVID-19

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place