Social Media Assistant

About us:

Meliora Global is a privately owned business consulting firm based in Miami. We focus on branding, brand presence, consumer top of mind and customer loyalty in order for our clients' to gain positive brand awareness, increased revenue and and expanded market share.

Job description:

The ideal candidate is someone who is passionate about delivering the best customer experience, is proficient using multiple social media channels, has a strong sense of empathy, and can help drive exceptional customer service by helping customers who reach out to Michigan Media through social media for assistance.

• *

Responsibilities**

• Develop paid social recommendations designed to meet the objectives provided in summaries of client/planning teams
• Present recommendations to internal or client groups as necessary.
• Work with LinkedIn, Facebook, Instagram, Twitter, Pinterest, YouTube, Snapchat, and more to plan and manage media purchases for customer accounts.
• Support to the Managing Director with or advice of spearhead campaign, strategic planning and implementation for direct response and brand campaigns
• Work with the team to manage the campaign times, fulfilling all tasks within the agreed deadlines
• Fully manage campaign settings, activation, and daily communication of customers and stakeholders for critical customers.
• Examine campaign performance with regular data analysis, measure customer KPIs, and report on any trends and granular information to key customer stakeholders.
• Suggest places for campaign optimization based on meeting customer KPIs and the guidance team to implement as needed.
• Monitor delivery and budget against KPIs.
• Monitor data sources to detect new trends, highlight business opportunities.
• Provide updates to internal teams in active campaigns and help ensure that media teams are up to date with new opportunities and industry developments.
• Work with system providers to solve any problems that may arise.
• Meet and test new platforms and technologies that can be used to manage social campaigns and help generate more customer value.
• Maintain regular communication with clients to discuss active social campaigns and help educate new developments in the social space.

• *

Requirements: **

• Previous relevant work experience.

• Experience in managing and executing paid social media campaigns across platforms is a plus.

• Exceptional verbal, written, and presentational skills.

• Competent in campaign planning, recommending strategies, and budgeting.

• Able to work independently and collaboratively with remote team members.

• Flexible and ability to perform in a fast-paced environment with concurrent and competing deadlines.

• Bachelor degree (economy, social sciences) is an asset.

Job Type: Full-time

Salary: $46,000.00 - $56,000.00 per year

Experience:

• Social Media Marketing: 1 year (Preferred)

Schedule:

• Monday to Friday

Company's website:

• www.melioraglobalinc.com

Work Remotely:

• No