SharePoint Architect (Enterprise Principal Technology Analyst) - Information Technology Department

The City of San José is a place where we use civic technology to help our community thrive.

As the Capital of Silicon Valley and 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $4.5 billion, with 7,000 employees all serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley.

The Information Technology (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business systems, cybersecurity, data, productivity and collaboration tools, San Jose 311, and Citywide strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose.

We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America!

Per the City’s COVID19 Mandatory Vaccination Policy, the City requires all employees starting on or after February 11, 2022, to provide proof of vaccination as a condition of employment absent a documented medical and/or religious exemption. Proof of vaccination means that employees are required to be “up-to-date” with regards to the COVID-19 vaccine. Consistent with the Santa Clara County Public Health Order issued on December 28, 2021, "up-to-date" means that an employee is not only "fully vaccinated," but has also obtained any booster doses of a COVID-19 vaccination for which they are eligible, within 15 days of first becoming eligible.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.

The City of San José’s Information Technology Department is seeking a SharePoint Architect responsible for design and implementation of Microsoft's collaboration platform within organization. The ideal candidate possesses strong technical experience to design and provide sophisticated solutions utilizing Microsoft SharePoint platform, ensure SharePoint deployment, and support services delivery at an enterprise level.

Duties may include but are not limited to:

• Developing strategy, roadmap, and feature enhancements for a City-wide enterprise content management and records management solution.
• Defining Physical Architecture, Logical Architecture, and Capacity Planning and making sure the environment is scalable.
• Defining the Information Architecture, Taxonomy and Term Store for the whole Enterprise.
• Implementing best practices and Governance for SharePoint Online/On-prem, OneDrive, MS Teams, and Power Platform specifically Power Automate (Power BI, Power Apps, and Power Virtual Agents).
• Creating access control policies/plans for SharePoint Online, OneDrive, MS Teams, and Power Platform specifically Power Automate (Power BI, Power Apps, and Power Virtual Agents).
• Participating in Architectural Peer Review activities with other groups such as O365, Database Administration (DBA), Active Directory (AD), Network and Security teams, to ensure that there is no point of failure.
• Leading functional migration and modernization of SharePoint solutions.
• Leading and facilitating information gathering sessions to validate business cases.
• Gathering and documenting business and functional objectives.
• Defining project deliverable standards and ensuring quality of customer deliverables and alignment to industry best practices.
• Defining the Detailed Disaster Recovery strategy which aligns into Enterprise DR strategy.
• Demonstrating knowledge of SharePoint Farms, SharePoint Server roles, SharePoint installation, configuration and administration, Central Administration management, and PowerShell administration modules.
• Performing site and data migration tasks between cross farms, sites, and site objects.
• Creating and maintaining documentation for SharePoint infrastructures, deployments, and service specifications.
• Collaborating with the Infrastructure and DBA groups on backup/recovery operations and disaster recovery testing related to SharePoint implementation.
• Working with developers to deploy custom applications and solutions to production and pre-production environments.
• Managing Service applications and creating web applications and site collections.
• Defining and enforcing security rules at the farm and site collection levels.
• Knowledge of project methodologies (Waterfall, Agile) is desirable.
• Responsible for mentoring SharePoint development and support team.
• Demonstrating the ability to maintain good relationships with key vendors and working closely with them to understand their offerings and roadmaps.

If you are looking for an exciting opportunity that presents important challenges, want to help a City thrive through collaboration technology, and have an excellent track record leading SharePoint solution, this is the role for you!

Note* - Hybrid work schedule for this role is offered.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations:

• Solid knowledge on Microsoft technology landscape. 5+ years of experience leading Enterprise Content Management deployments on SharePoint online is highly desirable.
• Experience in SharePoint and Microsoft 365 architecture with a full stack specialization.
• Proficient in Microsoft Technology, Enterprise architectures, and large-scale implementations.
• Advanced knowledge and experience managing SharePoint as an Intranet and Enterprise Content Management (ECM) and/or Document Management (DM) collaboration platform.
• Knowledge of SharePoint Server roles; SharePoint installation, configuration, and administration; central Administration management; Power Platform; and PowerShell administration modules.
• Deep technical and architectural understanding of administrative and functional capabilities of SharePoint Platforms and SharePoint Online.
• Demonstrates ability to stay current with Application Architecture best practices, existing and emerging technology platforms, and architectural and systems engineering industry trends.
• Ability to define SharePoint integration architecture with other critical systems.
• Assists in solving technical and performance problems within the technical infrastructure.
• Knowledge of Microsoft 365 collaboration and productive stack services (SharePoint online, MS Teams, OneDrive, OneNote, MS Forms, Power Automate, Delve, PowerApps).
• Ability to develop site Information architecture plan and administer governance plan for SharePoint Online sites establishes protocols to monitor third party applications running on SharePoint Online.

Change Management – Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness; facilitates the implementation and acceptance of change within the workplace.

Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Leadership – Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

Analytical Thinking – Approaches a problem or situation by using a logical, systematic, sequential approach.

Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.

You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response.

• Please select the areas of technical competency where you have comprehensive enterprise level experience in designing, implementing, managing, and troubleshooting: (Check all that apply)

• Microsoft 365 and SharePoint Enterprise Platforms
• M365 Enterprise Architecture
• SharePoint Server roles, configuration and administration, Central Administration management
• Microsoft Power Automate
• MS Forms & MS Flow workflow development
• PowerShell Scripting
• Application Development
• Taxonomy
• Enterprise Content Management
• SharePoint Managed Metadata
• None of the above

2. From the technology you selected in the previous question, please provide an example that illustrates your hands-on experience.

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. In addition, please attach your resume as part of the application process.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Irina Orozco at Irina.Orozco@sanjoseca.gov.

Education: A Bachelor’s Degree from an accredited college or university in a relevant field.

Experience: Five (5) years of professional level experience in computer applications, systems, networks, or telecommunications work, of which at least two (2) years include responsibility in the development, implementation, and maintenance of electronic business systems/solutions, or application development and/or support.

Acceptable Substitution: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a master’s degree in a relevant field from an accredited college or university may be substituted for one year of the required two (2) years of experience in the development, implementation, and maintenance of electronic business systems/solutions, or application development and/or support.

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in the Enterprise Principal Technology Analyst (EPTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Note* - There is a 4.5% General Wage Increase (GWI) effective 06/26/2022, pending Council approval.

Benefits

Department Website

California Equal Pay Act

This position will remain open until filled and applications are reviewed continuously. We encourage applicants to apply as soon as possible as this recruitment may close at any time. The first review of applications will be Monday, August 22, 2022. Please submit your application by 11:59 p.m. (PST) on Friday, August 19, 2022 if you would like your application to be included in the first review. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. Please contact Human Resources at (408) 535-1285, or Human.Resources@sanjoseca.gov if you have any questions.