Services Sales Specialist

Purpose of the job:
A Services Sales Specialist will play a fundamental role in achieving our ambitious customer acquisition and
revenue growth objectives. This role will grow sales through multiple channels, including ecommerce,
dealers, and service providers using analytics to identify opportunities and convert the opportunities into
sales.

• Use installed base data to hunt for new Services Products customers (e.g. Accessories, Parts, Contracts)
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Identify and develop E-Commerce opportunities utilizing Hiab’s digital platforms
• Improve customer segment understanding and create actions based on that
• Make sure that SalesForce is updated with customer data as well as leads and opportunities
• Source new sales opportunities through inbound lead follow-up and outbound calls and emails
• Understand customer needs and requirements
• Close sales and achieve quarterly quotas
• Research accounts, identify key players and generate interest
• Maintain and expand the database of prospects within your assigned area of responsibility
• Team with channel partners to build pipeline and close deals
• Perform effective online demos to customers, dealers, and service partners s
• Act as a feedback loop for digital platforms & champion e-commerce
• Activate Marketing Automation with the market segments

• Bachelor’s degree in business, marketing, economics or related field

• 5+ years experience in service sales or industrial goods sales in the automotive or agricultural industry

• Excellent written and verbal communication skills.
• Superb interpersonal skills, including the ability to quickly build rapport with customers
• Experience using computers for a variety of tasks.
• Competency in Google applications including Slides, Sheets, Docs and GMail.
• Able to work comfortably in a fast paced and modern environment
• Customer Service mindset, Motivation for Sales and Closing Skills
• (Basic) business understanding and knowledge of KPI and customer success criteria
• Self driven and results orientated

We offer you a position in a global organization where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.

Hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling.

Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes. MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL and WALTCO brands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers. www.hiab.com

Hiab is part of Cargotec Corporation. Cargotec's sales in 2018 totalled approximately EUR 3.3 billion and it employs around 12,000 people. www.cargotec.com

Nearest Major Market: Toledo