Service Rep - Specialties - Maywood

ServiceRepresentativepromotesincreasedutilizationofLoyolaservicesbymaintaining acustomerserviceattitudethatreflectsthemission,visionandvaluesofLoyolaMedicine.

Ensureseffectiveclericaloperationsfortheserviceareaandperformsalljobdutiesunder

thehighest customerservicestandardstoexceedcustomerexpectations.

Conveysaprofessionaland positiveimageofLoyolaMedicineduringinteractionswithpatients,families,physicians,staff

members andinternaldepartments.

Essential Job Responsibilities:

1. Greeting patients entering the physician practice.

2. Answering office phones, making appointments.

3. Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.

4. Assists in checking out patients and assists them with referral processing and scheduling process

5. Collects co-pays and posts charges.

6. Charge entry and patient balance processing.

Minimum Education: Required:AssociatesDegreeORequivalenttrainingacquiredviaworkexperienceor education

Trainingingeneraladministrative,business,healthcareorrelatedfield

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.