Senior Vice President Governance, Risk & Compliance (Catalight)

Senior Vice President Governance, Risk & ComplianceROLE DESCRIPTIONThe Open Compliance and Ethics Group (OCEG) describe Principled Performance as the healthy and vigorous state of being that enables success and can only be achieved by setting common goals, aligning information and core functions, and supporting them with strong communication, effective technology, and development of the desired culture. “Forward-thinking organizations have adopted a vision of Principled Performance — a point of view and approach to business that helps organizations reliably achieve objectives while addressing uncertainty and acting with integrity. This enables performance while considering both threats and opportunities, while honoring mandatory commitments including legal compliance and voluntary promises found in statements of mission, vision and values, contracts, and employee agreements.” Integrating governance, performance, risk, internal control and compliance management (GRC) is key to a Principled Performance approach. OCEG defines a GRC program as a “system of people, processes and technology that enable an organization to:

• Understand and prioritize stakeholder expectations
• Set business objectives that are congruent with values and risks
• Achieve objectives while optimizing risk profiles and protecting value
• Operate within legal, contractual, internal, social and ethical boundaries
• Provide relevant, reliable and timely information to appropriate stakeholders
• Enable the measurement of the performance and effectiveness of the system

These interrelated activities have much in common; an integrated approach can improve performance while reducing costs. Importantly, integration does not mean consolidation. Rather, the various GRC areas should adopt a common vocabulary, methods and, if appropriate, shared technology and shared services to be more efficient, effective and agile. It means being able to do your job better, faster and more economically with the right tools. GRC programs build a robust risk management culture and mature GRC programs help move an organization from a reactive stance, where the organization is simply compliant with regulations, to a proactive position in which the organization is managing risk across the enterprise with a common view of exposure and response. RESPONSIBILITIESThe SVP of Governance, Risk & Compliance is responsible for working with Family of Companies (FoC) senior leadership to build, coordinate and sustain an enterprise wide GRC program based on OCEG guidelines and aligning with a Principled Performance approach thus inspiring and promoting a company culture of performance, accountability, integrity, trust and communication. The ideal candidate will be highly proactive in staying abreast of complex regulatory changes and will demonstrate a consultative approach in partnering with leaders across the organization to ensure the successful administration of the GRC program. Further, the successful candidate will have proven systems thinking capability, employ outstanding judgment, and balance practical business needs with the letter and spirit of the law. This role will work alongside employees and company leadership to maintain and further develop throughout the organization a strong culture of ethics and compliance, including personal accountability at all levels in the organization, with a spirit of partnership and positive problem solving. The SVP, GRC is designated as the Chief Compliance & Privacy Officer leading ethics & compliance, contracts management and internal audit services for the family of companies. Essential Job Functions

• Oversee and execute the Catalight GRC program: Working with Senior Leadership, develop and continuously improve upon a companywide GRC program based on OCEG framework. Following the Principled Performance approach, set common goals, align information and core functions, and support

them with strong communication, effective technology, and development of our desired culture. Ensure everything is brought into alignment and operating through fully integrated governance, risk management, and compliance capabilities.

• Developing the Internal Audit services: Within the OCEG framework, implement and operationalize the internal audit program and controls for the FoC to manage potential fraud, risks and to protect the organization. This function must investigate incidences when they arise, and they should regularly communicate and partner with business owners to conduct risk assessments and internal audits.
• Developing the Contracts Management services: Design, implement, and operationalize the contracts management program, as well as end-to-end vendor lifecycle management,; enabling the Family of Companies to control costs, mitigate risks, drive service excellence, and gain increased value from vendors throughout contract life cycles.
• Providing outstanding operational leadership and innovative service: From a customer focused shared service perspective, mentor and manage team of staff; ensure roles, responsibilities and professional development opportunities align to our strategy as well as individual team member career growth and fulfillment. Receive and maintain engagement and customer satisfaction feedback scores for the functions overseen that demonstrate successful and effective leadership.

Reporting RelationshipsDirect reports to this position include VP, Director & Manager level positions overseeing each functional area under these functions. QUALIFICATIONSMinimum Education, Experience & Training Equivalent to:

• Bachelor’s degree from an accredited college or university is required.
• Master’s degree in Business Administration, Health Care Administration, or related field from an accredited college or university preferred.
• Fifteen (15) or more years of professional service senior leadership including expertise in the areas of operational risk management, healthcare operations, or financial/operational controls.
• Must be a recognized risk leader, who is assertive, proactive, decisive, and who will adapt well to change and initiate ongoing improvements in the network.
• Experience partnering with senior management as a fully integrated member of the leadership team

Skills & Knowledge

• A seasoned and mature leader with at least 15-20 years of broad business operations experience, ideally in the healthcare field. They will have experience with progressively increasing scope of management for the administrative functions within a diverse, division-based entity.
• The candidate must have experience from an organization with a diverse portfolio of products and services; preference will be given to candidates with SAAS, cloud-based solutions experience, preferably in the healthcare space.
• Mature and proactive, with evidence of having worked as a true business partner to the SLT of a multi-divisional organization. If coming from the for-profit world, nonprofit board experience is preferred.
• Strong analytical skills and experience interpreting a strategic vision into an operational model.

• Track record of successful team leadership; able to mentor and develop others and help employees maximize their performance. An effective delegator who holds staff accountable for results and knows the details of the financial operations.

• Adaptable to a fast paced and quickly changing environment, agile, able to prioritize and multi-task, to meet critical deadlines.

• Self-sufficient, good problem solver and solutions focused.
• Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management and staff.
• Ability to appropriately interpret and implement policies, procedures, and regulations.
• A commitment to the values of the organization while demonstrating good judgment, flexibility, patience and discretion when dealing with confidential and sensitive matters.
• Ability to maintain the highly confidential nature of the work.
• Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population.

Physical Requirements:

• Must be able to communicate effectively within the work environment, read and write using the primary language with the workplace.
• Visual and auditory ability to work with clients, staff and others in the workplace continuously.
• Frequent speaking and listening (25-75%) to clients, staff, and others in the workplace.
• Ability to utilize computer, cell phone (iPhone), fax machine, telephone and copy machine.
• Frequent sitting.

CONDITIONS OF EMPLOYMENT

• Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position.
• Ability to obtain and maintain clearance through the Office of Inspector General.
• Must be able to pass a credit check.
• Must attend any required training.

About UsCatalight is a new foundation that helps home and community-based organizations transform their business operations, so they can focus on growing and scaling efficiently. Catalight provides customers with strategic solutions, support and financial access, allowing them to breakdown internal barriers and expand their impact in the communities they serve. Catalight is also the parent company in our family of companies where it provides executive oversight, strategic planning and shared services like finance, legal, compliance, human resources, business development, communications, and clinical optimization. The family of companies is a strategic set of non-profit organizations, including Easterseals Northern California, Easterseals Hawaii, the Behavioral Health Provider Network (BHPN), and Xolv, that are working together to responsibly disrupt and transform the delivery of home and community-based care. Catalight is an equal opportunity employer