Senior Inside Solution Architect - DevOps/Cloud Native Technologies (West) - Digital Velocity Solutions

The Inside Solution Architect - DevOps focuses on supporting Account Managers by assisting them with the sale of solutions related to DevOps technologies. The Inside Solution Architect builds relationships and educates Account Managers on the technologies, resources, and pricing programs available to them.

The Inside Solution Architect develops and maintains strategic relationships with Sales Management of the teams they support and is seen as a trusted advisor to grow business.

Key Technology areas include:

• Application Modernization
• Automation
• Security & Management
• AIOps/Observability

The Inside Solution Architect - DevOps focuses on technologies such as OpenShift, Tanzu, Rancher, Docker, Ansible, Puppet, HashiCorp, GitHub, GitLab, Prisma, Sysdig, Sonatype, Elastic, Cisco FSO, Dynatrace, Logicmonitor

Key Areas of Responsibility

Technology Leadership

• Educates Account Managers by conducting short training classes on DevOps products - Explains features, benefits, and technical specifications of DevOps products and solutions
• Explains conceptually how DevOps technologies are installed and implemented for customers
• Designs solutions for primary technology products and services
• Contributes to the team's knowledge base and readily shares knowledge with other Inside Solution Architects and Account Managers regarding DevOps
• Attends mandatory trainings
• Attain role level certifications

Sales Support

• Follows up and responds to questions regarding registrations and closed deals, and escalation needs
• Monitors and renews service contracts
• Tracks sales leads, manages sales pipeline from lead to closure for sales over segment threshold
• Registers and manages customer proposals in partner registration systems
• Produces quotes and BOMs
• Creates quotes for high priority RFPs and/or assists with RFP content
• Produces sales forecast reports
• Reviews quotes and orders for accuracy

Sales

• Discusses solutions at a conceptual level with customers and potential customers - Explains the solutions features and benefits
• Explores additional sales opportunities through new service contracts and renewals
• Advises Account Managers on pricing
• Coordinates and collaborates with Partners and Account Managers to map accounts to opportunities and achieve sales goals
• Develops and maintains a basic Territory Plan; adjusts quarterly for past performance and future expectations
• Responds to requests from customers and Account Managers to respond to customers' needs
• Participates in CDW events on business-focused technology solution presentations for customers and prospects delivered via web-based tools (e.g., WebEx, Lync) and in person

Education and/or Skill-Set Qualifications

• Associate's Degree or equivalent work experience
• 2-year minimum sales experience

Required Qualifications

• Proficient in Microsoft office applications
• Ability to travel up to 20% of the time
• Proven success and experience selling technologies solutions and services
• Knowledge and proven success of engaging and working with sales teams
• Ability to execute on territory goals and metrics
• Ability to adapt and change to the business needs of the practice and team coverage model
• Strong interpersonal and presentation skills, including consulting skills
• Strong oral and written communication skills
• Strong passion for learning and teaching others
• Proven group presentations skills
• Motivated and self-starting
• Ability to think creatively and come up with proactive ideas that will increase sales
• Strong problem solving skills
• Must be able to communicate effectively and in a constructive manner with management, peers and coworkers

Preferred Qualifications

• Bachelor's Degree
• Proven success and experience selling technologies solutions and services to small business, enterprise or global customers
• Technical Accreditations and/or Certifications: - Active accreditation from leading DevOps partners

COVID-19 Update:
CDW is committed to maintaining a workplace that is free of known hazards and to ensuring the safety, health, and well-being of coworkers and candidates for employment and their families, as well as the community.

CDW requires all coworkers be fully vaccinated against COVID-19, with the only exceptions being a documented, legally required medical or religious accommodation. Prior to starting with CDW, successful candidates will be required to: (i) be fully vaccinated against COVID-19 and provide CDW with proof of full vaccination; or (ii) apply for and receive a medical or religious-based accommodation to be exempt from the mandatory vaccination policy.