Senior Epic Business Systems Analyst - Telecommute

  • Full-Time
  • Nashville, TN
  • UnitedHealth Group
  • Posted 3 years ago – Accepting applications
Job Description

No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You'll help improve the health of millions. And you'll do your life's best work.(sm)

Optum Advisory Services is seeking multiple skilled Epic Analysts for both technical and functional roles to support optimization within client health systems. Responsibilities may include functioning as a liaison between end-users, project team members and other Information Management resources. In addition, you may provide technical application support in specific Epic module(s). Strong candidates for this role will be able to demonstrate self-motivation, individual leadership and team collaboration. Most importantly, our OEES team will foster a culture of diversity and inclusion and drive innovation for our company and our clients.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Acting as a subject matter expert for Epic’s enterprise intelligence and analytics suite (e.g. clarity, reporting workbench, radar, slicer dicer, etc.)
  • Implementing and/or expanding Epic based insights for client organizations
  • Creating and promoting Epic based reporting standards that help drive effectiveness of analytics and efficiency in new efforts
  • Confirming that new analytics adhere to data and platform guidelines created in partnership with platform architects, data governance, data engineering, and other relevant teams
  • Creating design standards that expedite the turnaround time to create new analytics
  • Creating standards to retire outdated or unneeded Epic based analytics
  • Ensuring complex analytics adhere to best practices

Key Activities:

  • Creating and promoting reporting standards that help drive effectiveness of analytics and efficiency in new efforts
  • Confirming that new analytics adhere to data and platform guidelines created in partnership with platform architects, data governance, data engineering, and other relevant teams
  • Expediting the turnaround time to create new analytics
  • Acting as a subject matter expert on data enrichment and content curation
  • Ensuring complex analytics adhere to statistical best practices
  • Create new analytical content, enhance existing analytics, and rationalize ineffective or outdated reporting within the Epic analytical ecosystem
  • Support the design of the backend data architecture of the Epic reporting structures needed to effectively power dynamic business intelligence
  • Partner with domain principals and content curators to ensure the appropriate flow of data within Epic needed to power actionable reporting
  • Provide the Epic expertise to inform the design of the data storage and ETL processes needed for analytical insights
  • Build sophisticated data enrichment processes within Epic and the EDW that server as the single source of truth to expanded insights on base data
  • Partner with the broader analytics team to support data lineage, effective data strategy, and user confidence in the validity, integrity, and actionability of the data
  • Collaborate with business intelligence architects and domain analysts to maximize the effectiveness of business intelligence tools, dashboards, and other dynamic reporting capabilities
  • Lead user acceptance testing for new or materially modified content

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s Degree (preferably in information technology, engineering, math, computer science, analytics, or related field)
  • Minimum of 2+ years of health system analytics professional experience (e.g., business intelligence, program / product management, healthcare operations, clinical optimization, clinical data, data science, machine learning, artificial intelligence, and / or healthcare financial modeling)
  • One or more Epic Certifications
  • Minimum of 2+ years of experience (technical or functional) with Epic (ie: Clarity and/or Caboodle data models, Epic Reporting Workbench and/or Radar)
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders

Preferred Qualifications:

  • Advanced degrees or certifications in Technology, Analytics, Information Systems, Data Science or related field
  • Strong working knowledge of healthcare analytics and background in healthcare organizations
  • Strong experience with one or more of the following EPIC modules or components: Caboodle, Clarity, Epic Care Everywhere, Grand Central, Healthy Planet, Prelude, Resolute, Reporting Workbench, Slicer Dicer
  • Experience writing business logic in SQL, Python, Scala, or other similar coding language
  • Depth of experience and proven track record creating and promoting analytics-based decision making within healthcare organizations
  • Experience creating design standards for analytical content
  • Experience building new content within common reporting and business intelligence platforms (e.g. Power BI, Qlik, Tableau, MicroStrategy, Crystal Reports, etc.)
  • Experience leveraging multiple content dissemination techniques to meet user requirements
  • Experience with data migration, ETL tools, and related processes (e.g. SSIS, Informatica, Epic Batch Process, Data Courier, etc.)
  • Experience contributing to cross-functional efforts, with proven success in creating healthcare analytics
  • Experience creating advanced analytical methodologies or algorithms
  • Experience building dynamic analytical capabilities inclusive of reporting, dashboards, extracts, BI tools, analytical web applications and other similar products
  • Ability to support multiple client initiatives or projects
  • Ability to communicate complex concepts verbally and in writing
  • Experience and credibility interacting with analytics and technology leadership
  • Willingness to travel up to 10%

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $79,700 to $ $142,600 . Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.


*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Analytics COE, Epic, Reporting, SQL, Python, Healthcare, financial, payer, provider, consultant, analytics, coe, Telecommute

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