Scrum Master 3

  • Full-Time
  • Addison, TX
  • Wells Fargo
  • Posted 3 years ago – Accepting applications
Job Description
Job Description


Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology is a team of more than 40,000 information technology and security professionals who help keep Wells Fargo at the forefront of America's diversified financial services companies. Employees execute an engineering-led IT strategy to deliver stable, secure, scalable and innovative services that provide Wells Fargo global customers ‘round-the-clock' banking access through in-store, online, ATM, and other channels. Wells Fargo Technology plays a critical role in the company's customer and employee experience, business and risk management transformation, and growth agenda.

From achieving sustainable homeownership, managing credit, purchasing a car to financing college, Wells Fargo Consumer Lending cares about our customers. Today, our diversified team provides home lending, auto loans, and student loans to more than 30 million customers. Every day we focus on providing guidance, advice and tools to assist our customers with making informed decisions for selecting the right products and services to satisfy their financial needs and help them succeed financially. We are in need of a Scrum Master for Consumer Lending Technology within Wells Fargo Technology who will facilitate the scrum process. In this role, he/she will work guides the scrum team on multiple projects of high complexity w/in Enterprise Collections and Recovery system (ECaR) that serves multiple business units

Responsible for:

  • Managing and evolving Scaled Agile portfolios of the highest complexity.
  • Facilitates the scrum process on scrum teams with significant cross-functional impacts involving project, non-project, or maintenance work.
  • Guides the scrum team(s) and organization to follow generally accepted Agile/Scrum practices and daily activities to actively promote prioritization, team readiness, and commitment for each Sprint.
  • Uses empirical data to help the team(s) assess their Scrum Maturity, optimize scrum team velocity to organizational KPIs, and identify improvement opportunities to achieve higher levels of team performance.
  • Proactively addresses systemic impediments to team agility and guides the team(s) on methods to escalate when needed to prevent challenges from becoming blockers.
  • Coaches scrum team(s) to deliver capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, and various release processes as appropriate to ensure all risk, security, and development requirements are met.
  • Partners with discipline managers to convey their concerns to scrum teams about governance policies and adherence to corporate standards.
  • Partners with Product Owner(s) to ensure continuous refinement of backlog, which may include stories from multiple projects.
  • Completion of some work may depend on non-agile work teams. Facilitates Scrum of Scrums.
  • May train other Scrum Masters and serve as a mentor to less experienced team members.
  • Drives Scrum adoption across all levels in the organization.
  • Facilitates and is accountable for owning the Scrum and/or Scaled Agile ceremonies for the scrum team(s).
  • Partners with Product Owners, Program or Project Managers to communicate delivery of work product from the scrum team(s) and escalates key risks and issues impeding scrum team effectiveness.
  • Identifies skills & competencies of scrum team members & makes adjustments accordingly to promote development and highly effective teams.

Required Qualifications


  • 6+ years of experience as a practicing Scrum Master


Desired Qualifications


  • 10+ years business experience in a matrixed management environment (e.g. product development, project management, implementation)
  • Knowledge and understanding of test driven application development
  • Knowledge and understanding of technology software: release management
  • Experience moving teams and organizations from Waterfall to Agile methodologies and Agile Transformations
  • Agile Scrum (CSM), SAFE certifications or other advanced Agile certifications
  • Ability to negotiate, influence, and collaborate to build successful relationships
  • Experience of SAFe (Scaled Agile Framework) experience or exposure to any other scaling principles
  • Knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
  • Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc.
  • Prior successful work leading scrum teams in a matrixed environment
  • Experience serving as a Scrum Master for multiple teams simultaneously


Other Desired Qualifications

  • Knowledge and understanding of consumer lending technology
  • Hands on technical engineering experience is a plus

Job Expectations


  • Ability to travel up to 10% of the time

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