Salesforce Developer

Please review the Applicant Privacy Statement for information about how we use the information collected in your application.

Our mission at Progenity is simple: to help healthcare providers and patients prepare for life. We provide the most advanced molecular technology and the highest levels of service to guide patient care at critical life stages. We continually seek people with the motivation and skills to advance our mission.

As Information Systems Engineer, you'll be the lead developer responsible for maintaining and optimizing Salesforce functionality across the Force.com platform in various “Clouds” to help drive user adoption and engagement. This position will work collaboratively with the Salesforce Administrators, Business, and IT colleagues to define technical solutions to business problems across the Salesforce platform and contributes to the development of technical solution strategy, and solves unique and complex problems that have a broad impact on the business. This position exists is to redefine how customer relationships and data are managed on a single platform across the enterprise utilizing tools from Salesforce. As the lead developer you will work with cross-functional groups to set best practices for source control, deployment strategies, testing protocols, and risk mitigation.

The ideal candidate will be located in San Diego, however, this position can be located in San Diego, CA, Ann Arbor, MI, Irving, TX, or remote

• Leads the design, development and support of Salesforce business applications that ensure quality and success.

• Designs and implements data structure, flows, Apex classes and Lightning components to support application build.

• Ensures end-to-end solutions have technical integrity, stability and are scalable to a growing operation and accommodate defined business requirements.

• Defines scope and delivery of technical projects and develops enhancements and moves data between systems.

• Makes recommendations for enhancements and modifications to improve system performance, efficiency and reporting.

• Leads and manages a portfolio of technical projects to ensure successful end-to-end delivery of product expansion, migrations, and deployments.

• Oversees deployment management process.

• Creates scripts and provides detailed documentation for deploying and supporting software.

• Estimates time frames, quality, and quantity of resources required to successfully implement technical projects.

• Collaborates with product managers, Engineers, developers and key stakeholders to develop, maintain and support the Salesforce platform.

• Works with customers, project managers, department leaders to translate business objectives/needs into Salesforce technical solutions and system requirements with an enterprise-wide technology approach that encompasses multiple systems and various integration points.

• Communicates and documents technical solutions and design trade offs effectively to business stakeholders.

• Presents complex solution options and benefits to key technical program stakeholders.

• Works closely with department leaders to continuously relay feedback for improvement on product features and functions, and ensures sustained customer success.

• Collaborates with System Administrators, Business Analysts, product owners and other developers to solve technical challenges, while leveraging technical best practices and solution patterns for the Salesforce platform.

• Delivers highly technical consultative and support services by becoming an expert in the product and integrated partner solutions.

• Identifies potential issues and risks and develops mitigation strategies to alleviate challenges with a board perspective to identify innovative solutions.

• Provides technical advisory services on implementations with multiple integrations and software platforms.

• Drafts technical project instructions, engineering plans, technical designs, and systems integration-related documents and deliverables.

• Sets the strategy and management plan for the Salesforce environments.

• Coordinates with internal security teams for user management and single sign-on (SSO) setup and maintenance.

• Researches, presents, and makes recommendations regarding new features made available with each Salesforce release.

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as deemed necessary.

• Bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience.

• Certification(s) Preferred: Salesforce.com Certified Administrator, and/or Salesforce.com Certified Developer I, Salesforce.com Certified Sales/Service Consultant, Salesforce.com Platform App Builder, Salesforce Certified Developer II, Salesforce Certified Application Architect.

• Working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques.

• Minimum 4-7 years of experience within the Salesforce platform (job leveling based on overall experience of ideal candidate).

• Minimum 3-4 years of experience with building/supporting enterprise integrations within Salesforce required.

• Minimum 2-4 years of experience with Service Cloud preferred.

• Experience in the HLS (Health Care & Life Sciences) industry preferred.

• Experience in Lightning Web Components required.

• Experience in a fast-paced, corporate, Cloud, CRM/multi-tenant based environment.

• Experience supporting integrations between CRM, and other business systems.

• Experience working in a regulated environment to adhere to all data privacy protocols in a clinical market is highly preferred.

• Experience with Health Cloud highly preferred.

• Experience in developing and managing integrations between Salesforce and EHR (Electronic Health Records) / EMR (Electronic Medical Records) systems or via HL7 protocols HIGHLY Preferred.

• Experience with Marketing Cloud, Pardot, or other Marketing automation tools a plus.

• Experience with Service supporting tools and features (Omni-Channel:CTI, Chatbot, Live Chat, et.) a plus Proficiency in Salesforce, with clear understanding of foundational objects and the Force.com platform offerings (Sales Cloud, Service Cloud, Heroku, Lightning Connector).

• Experience with Health Cloud a plus Functional knowledge of integration systems.

• Hands-on experience integrating enterprise software with the Force.com platform via middleware and P2P (Point to Point), pros and cons for each offering, and when to use one over the other In-Depth experience with the Salesforce toolkit (Apex, Lightning web components, SOQL, APIs, Visualforce etc.).

• Technical project management, deployment, or implementation experience in a customer-facing role.

• Contributes to documenting and tracking coding and configuration standards, security landscape, environment strategy and other topics as needed.

• Ability to work on an Agile-based cross-functional project team.

• Ability to design, code, test, debug, package and deploy quality, scalable and well documented solutions on the Salesforce platform.

• Proficient with user interface development principles and experience with JavaScript, SQL, HTML and CSS.

• Expert with Force.com declarative configuration and Apex/Lightning/API development.

• In-Depth Experience with unit, integration and end-to-end system testing and performance tuning.

• Ability to effectively relate technical concepts to non-technical audiences and articulating the business value of a given technical solution.

• Excellent written and verbal communication skills, experience working with cross-functional teams, and presenting to leadership.

• Advanced proficiency with Microsoft Office applications including Word, Visio, Excel, Project and PowerPoint.

• Ability to apply principles of logic to a wide range of intellectual and practical problems.

• Strong knowledge in best practices and security controls.

• Critical thinking and complex problem-solving ability.

• Strong organizational, analytical skills and the ability to work at a highly-detailed level.