Salesforce Analyst (Sr. HRIS Analyst)

Description:

We’re more than just the bright yellow trucks you see on highways and backroads all over the U.S. and Canada. We’re a winning team of more than 36,000 associates who help move lives and businesses forward globally. We’re committed to delivering the best customer experience through personalized and excellent service, and the latest innovations.

About This Role

The Salesforce Analyst (Sr. HRIS Analyst) will be responsible for maintaining our Salesforce Care platform which supports HR Shares Services, Leave and Accommodations, Payroll, HRIS and Field HR Teams. The person in this role will configure and update system functionality, features, reports, and provide insights for maintaining data integrity and data analysis between HR Systems. An emphasis will be placed on working with cross functional process owners, IT, Workforce Analytics, and vendors while taking a lead role in projects as we expand our Salesforce capabilities. This role sits within the HRIS organization and requires a team player with a strong customer focus, bigger picture thinking, who can understand the interconnectedness of our systems and data and is able to apply Salesforce functionality to HR processes.

The ideal candidate will have experience with Salesforce, and experience with HR systems in a systems administrator capacity. Successful candidates will have experience documenting requirements, system configuration, developing and executing test scripts, SaaS trouble shooting, and reporting.

Other HR systems at Penske include Oracle EBS, Taleo Learn, Taleo Recruiting, Splash BI, Oracle Business Intelligence, Qlik, and Oracle HCM Cloud Talent.

This position is located at our Corporate offices in a beautiful country setting 7 miles South of Reading, PA which is a convenient commute with ample free and easy parking.

2675 Morgantown Rd Reading, Pennsylvania

Major Responsibilities:

• Work closely with the cross functional teams to understand business processes, goals and gaps to implement solutions (e.g. automating and improving workflows) that address business needs

• Development of Executive Level reporting

• Support team lead in requirements gathering and testing new HR integrations

• Support other teams with any issues they face with respect to HR data flow between systems

• Partner closely with various business teams (Shared Services, Leave & Accommodations, Compensation, Benefits, Recruiting, IT, Finance, etc.) to ensure open communication regarding project updates

• Assist the team with project management and execution of new Releases (e.g. service updates, integrations, new configurations)

• Assist in system testing by executing test scripts, identifying integration change impacts and documenting new functionality releases

• Serve as the point of contact on integration files between HRIS and other outside vendors that includes enhancing, solving existing issues with integration systems and debugging file transfer failures

• Provide integration support as needed to end users

• Build, test and deploy new integrations as needed by business

• Assist in creating a repository for integration technical specification documents and other workflow documentation for new and existing integrations

• Assist with integration security audits on a timely basis to ensure data integrity and system security

• Other tasks as assigned

Qualifications:

• Bachelor’s Degree preferred

• 4 year of experience (6 years w Associate's Degree) working with Core HR or Salesforce

• Working knowledge of HR systems and processes

• Well versed in system data structure, file/integration specifications

• Advanced in report writing, joining data & pivot tables

• Experienced with backend SaaS system configuration

• Strong analytical skills: can understand complex data relationships and system technical requirements and also explain these things simply to others

• Has the ability to adapt and drive process change

• Creative problem solving skills and the ability to learn quickly

• Dedicated to excellent customer service

• Effective oral and written communication skills in both technical and non-technical formats

• Ability to multitask and manage competing priorities

• Willingness Requirements:

• Willingness to work the required schedule M-F at our corporate hq.

• Willingness to occasionally work offsite evenings/weekends, after hours as needed during upgrades and implementations

• Willingness to travel as necessary, typically a few times a year for conferences or project collaboration

• Willingness to complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing

Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske’s product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.GoPenske.com to learn more.

Work Locations: 100 Gundy Drive Reading, PA 19607

Primary Location: United States-Pennsylvania-Reading

Zip: 19607

Job: Human Resources

Penske (Oracle) Job Name: Human Resources

Req ID: 2012557