Sales Operations Specialist, Specialist Operations Center

  • Full-Time
  • Seattle, WA
  • Amazon Web Services, Inc.
  • Posted 2 years ago – Accepting applications
Job Description
  • Bachelor’s degree
  • 2 + years of experience within Sales Operations
  • Proficiency in Excel
Job summary
Are you excited about the cloud computing industry and leveraging cutting edge data analytics technologies and methodologies? Are you interested in driving business decisions through data analysis, reporting, and KPIs? Do you want to work in a leading Specialized Sales team focused on helping customers, AWS, and partners to build compelling business cases to move to AWS, take actions to drive the most value from their AWS investment, and measure the value realized?

AWS Specialized Sales Operations is seeking a Sales Operations Specialist to support Worldwide Commercial Specialized Sales, Business Development, and Solution Architecture teams. This includes partnering with Sales Operations Managers to implement and manage business processes, systems, tools, analysis, and reporting that optimize business functions to meet organizational goals and initiatives. One of your primary stakeholders will be our Specialized Sales teams. You will provide valuable business insights for these sales reps and managers into their accounts, territories, and revenue, which will optimize their productivity and enable them to better serve our external customers. The Sales Operations Specialist plays a critical role in establishing operational excellence and making important business decisions for the organization.

Role and Responsibilities:
  • Create and manage mechanisms to optimize core sales operations functions, such as goals/ KPI reporting, variable compensation, revenue flow, and executive escalations and approvals.
  • Become subject matter expert on revenue, pipeline, compensation, and other key metrics used to run the business. Including looking for commonalities across our stakeholders’ business needs, building scalable mechanisms, and leveraging automation to grow our capacity in line with the growth of the business.
  • Ensure that systems and processes enable the introduction of new products.
  • Advocate for our sales reps and managers with our cross-functional stakeholders and peer operations organizations.
  • Support Sales Operations Managers to drive improvements to reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data.
  • Partner with other functions in AWS such as Data Warehouse/Business Intelligence, Business Development, Finance, Marketing, Recruiting, and Compensation
  • Drive simple, scalable solutions to difficult problems, and communicate complex analytical results, both written and verbally.
Location: U.S. city with AWS corporate office.

About the team
About Us
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

  • Proven experience working with sales systems and tools such as CRM, variable compensation, and revenue reporting
  • Advance Proficiency in Excel
  • Strong written and verbal communication skills, with a track record of supporting a variety of stakeholders
  • Exhibits sound business judgment, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and providing clear answers to complex problems
  • Experience writing SQL queries or extracting data from systems or data warehouses
  • Experience creating dashboards and visualizations in systems such as, Tableau, Domo, or Quicksight
  • Experience with business-process design
  • Experience working within a high-growth, technology company would be highly beneficial
  • Motivated self-starter, proactive and action-oriented
  • Excellent problem solving and collaboration skills
  • Experience in prioritization of deliverables and tasks
  • Able to operate successfully in a lean, fast-paced organization
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The pay range for this position in Colorado is $85,800 - $150,100 /year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon’s internal or external careers site.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
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