Sales Associate/Cashier

The Sales / Cashiers are responsible for ensuring we provide exceptional customer service. The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate
sales, merchandise product, and support the store management team. The person should fluidly adjust their daily role to fit the specific company needs and embrace the core values of Kabelin Hardware Company.

Key Accountabilities:
Fully Embrace the Kabelin Core Values
Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards
Execute the daily operational, day-to-day goals and priorities assigned by store management via Trello
Always be working on your own development with guidance from your Management team
Assist in the training and development of peers
Actively participate in daily huddle meetings
Uphold merchandising and store cleanliness standards
Guarantee all customers can process through the register in a timely and convenient manner
Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
Responsive to safety issues - identify them and inform the management team immediately
Conscious of shoplifting activity
Aid customers in locating merchandise in-store, on acehardware.com, as well as, processing special orders
Actively participate in the Ace Rewards program and share the benefits with our customers
Answer customers’ questions and provide information on procedures and policies
Maintain awareness of all promotions and advertisements.
Maintain work areas that are safe and presentable
Work a schedule that best suits the needs of our customers in an assigned role with a focus on productivity
Be responsible and maintain a strong work ethic
Always be flexible as it relates to your role
Be punctual
Be an Energy Giver!!

Knowledge of retail computer systems, MS Word and Excel a plus.
A commitment to service excellence and customer satisfaction
Solid team player with excellent interpersonal skills
Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multitask
Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business
Able and willing to learn new things
Ability to maintain a professional attitude and appearance

Physical Requirements:
Ability to stand for extended periods
Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth