Residential Service Technician

Residential Service Technician
Residential Service Technician
Description

SUMMARY

ESSENTIAL FUNCTIONS

• Technician is to conduct themselves in a professional manner performing their job duties and working well with clients, other employees, departments, and managers
• Service, repair, & conversion of alarm systems Honeywell, DSC, GE, NAPCO, alula, 2 gig, also some CCTV and access control systems
• Providing excellent technical and customer service to clients, billing and collection for services performed via Eclipse software through the company provided cell phone.
• To drive a company vehicle following all laws and driving in a courteous manner. Keeping vehicle clean & properly maintained, properly stock with equipment & organized. 10% Achieving or over perform service revenue goals planed and related duties
• Continuous improvement measured by the management team.

Requirements

REQUIRED EDUCATION AND EXPERIENCE

• Trade school, college, or some college courses is preferred.
• Minimum of five years servicing, repairing, and programming.
• Valid driver's license in state of residence. Low Voltage & Nicet a plus but not required.

WORK ENVIRONMENT

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

PHYSICAL DEMANDS

• Must be able to lift a minimum of 40 lbs and carry boxes/packages, ladders, tools, and other equipment required to service systems.
• Driving to client locations and then servicing system by walking, crawling, bending, climbing, or standing. There is also some bending and stooping required.
• Must be able to use calculator, telephone, keyboard and various office machines on a daily basis and be able to write. Communicates both in person and on the telephone, enters information on the computer and read various instructions.

POSITION TYPE AND EXPECTED WORK HOURS

This is a full-time position, and typical work hours are Monday through Friday 8:00 a.m. to 5 p.m.

TRAVEL

No travel is expected for this position.

AAP/EEO STATEMENT

Ackerman Security is proud to be an equal opportunity/affirmative action employer and maintains a drug-free workplace. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. EOE/M/F/Disabled/Vet.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• On call

Supplemental Pay:

• Bonus pay
• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• Alarm Installation: 1 year (Preferred)
• 2Gig: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location:

• On the road

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Innovative -- prefers working in unconventional ways or on tasks that require creativity

Company's website:

• https://www.ackermansecurity.com/careers

COVID-19 Precaution(s):

• Remote interview process
• Virtual meetings