RECEPTIONIST

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of tasks. As a Receptionist, you will be the first point of contact for our company. We are looking for a confident well-spoken individual that can work in an extremely high passed environment.

You will welcome guests and greet people who visit our skilled nursing home. You will screen guests as they come into our facility and inform them of our regulations, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all tasks to the highest quality standards.

Responsibilities

• Screen and welcome guests as soon as they arrive at the office. Take their temperature and ensure they are feeling well, our patients and staff's well-being is of our utmost concern.
• Direct visitors to the appropriate location.
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Keep updated records of visitors
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, faxing, and other various tasks

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus
• Comfortable with working a facility with Novel virus

Job Types: Full-time, Part-time

Pay: $15.00 per hour

COVID-19 considerations:
All employee/guest are required to wear protective gear.
We take every necessary precaution to ensure the safety of our patients, staff and guest.