Receptionist (Front Desk)

Working Conditions/Physical Requirements:

• Sitting 80%.
• Standing/Walking 20%.
• Moderate noise levels from office equipment and standard business interaction.
• Minimum lifting requirement of 35 pounds to receive supply deliveries.
• Frequent client and interoffice personnel interaction.
• Standard business work week Monday through Friday, 8:00 a.m. to 5:00 p.m.

Position Summary:

• The Receptionist will perform administrative and clerical tasks and services to support effective and efficient corporate operations. This position has no supervisory responsibilities.

Essential Functions and Responsibilities:

• Answers, screens and directs telephone calls for staff; takes messages and schedules appointments.
• Greets clients and visitors; determines the purpose of the visit and escorts visitor to the appropriate location.
• Receives and distributes office mail, documents, packages, and courier deliveries.
• Performs administrative and clerical support tasks, i.e., photocopying, faxing, scanning, typing, and researching.
• Performs basic filing and recordkeeping.
• Orders office supplies for the office and stores, with management approval.
• Maintains company calendar; schedules appointments; takes meeting minutes and distributes.
• Assembles and prepares reports as requested.
• Assists with planning and execution of special events such as company meetings, holiday parties, and retirement celebrations.
• Maintains appearance of conference and meeting rooms.
• Performs other duties as assigned.

Success Factors:

• Excellent verbal and written communication skills with an understanding of business communication standards.
• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Ability to manage time sensitive and confidential situations.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.
• Professional appearance as defined by Company policy.
• Willingness and ability to adapt to changing job duties and requirements as needed.
• Excellent active listening skills, i.e., concentrate, understand, respond, and remember.

Experience and Education:

• High school diploma or equivalent required.
• Two year minimum experience.