Quality Coordinator

At Richemont North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

QUALITY COORDINATOR

PRIMARY DUTIES:

Collect, analyze, implement, and communicate improvement opportunities at the RDC through Brand feedback and internal opportunities.

• Develop method to collect and organize brand feedback
• Identify and implement continuous improvement opportunities based on brand feedback and internal deficiencies

• Collect, organize, and analyze feedback data
• Communicate trends to Leadership Teams
• Coordinate investigation activities with applicable parties (internal, external, support teams)
• Makes recommendations on potential training opportunities and process improvements
• Assist with the Corrective Action/Preventive Action program
• Create, conduct, and maintain product and process auditing program
• Create quality criteria for all functional areas
• Perform product and process audits across functional areas of the RDC to ensure compliance
• Collect and analyze trends (scorecard)
• Address trends with Leadership Teams
• Utilize continuous improvement tools for resolution and adherence

JOB PROFILE
Education:

• High school diploma
• Higher education preferred

Required Experience:

• 2-3 years’ work experience in a logistics or manufacturing operation
• 2 years project experience
• 2 years’ experience with quality control programs

Technical Skills/Abilities:

• Intermediate to Expert level in Microsoft programs (Excel a must-must be demonstrated during interview)
• Must be able to professionally complete presentations/summaries/reports – must be demonstrated during interview
• Continuous improvement mindset
• Demonstrated ability to perform basic analysis and identify solutions to resolve specific distribution and logistics needs
• Experience with continuous improvement tools
• Experience with quality metrics (cost, defects, returns, OEE, throughput, customer complaints, returns)
• Experience with change management
• Ability to operate different types of technology
• SAP knowledge

Personal Skills:

• Fluent with proper English communication: verbal and written (must know how to write and speak professionally and grammatically correct)
• Excellent communication and presentation skills; ability to communicate personally and publicly
• Comfortable communicating at all levels of the organization
• Team player attitude with the ability to influence
• Highly organized
• Detail –oriented

• Independently manage tasks/projects within the operation with minimal supervision

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• project: 1 year (Preferred)
• quality control programs: 1 year (Preferred)
• Excel: 1 year (Preferred)
• logistics or manufacturing operation: 2 years (Preferred)

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Outcome-oriented -- results-focused with strong performance culture
• Stable -- traditional, stable, strong processes
• Team-oriented -- cooperative and collaborative

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place