QAPI (Quality Assurance Process Improvement) Manager - RN Registered Nurse

You will be challenged, supported, and valued for your clinical experience and unique perspective.

The Quality Assurance Process Improvement (QAPI) Manager has a unique opportunity to employ their clinical nursing expertise in a new way outside patient care while collaborating with healthcare professionals and advocating for patients' well-being. The QAPI Manager (RN) is responsible for developing, implementing, and directing activities aimed at continuous performance improvement. This role serves as a consultant and change agent in administrative and clinical practice related to adherence to regulations and assesses and directs compliance with federal, state, and accrediting body regulations, as well as HNCO policies and procedures. The QAPI Manager (RN) leads the team by planning and facilitating education in order to ensure the organization meets its compliance goals.

What makes working at Hospice of North Central Ohio different—and better:

Working at Hospice of North Central Ohio (HNCO) means being part of something special: A team that is passionate about making an impact on patients' lives every day. Unlike working in a hospital or facility setting, HNCO offers you the freedom of working independently while also benefiting from having support from expert and knowledgeable team members. As you journey alongside your patients and their families, you can form significant relationships with them and help them achieve their goals.

Our culture of compassion and teamwork is founded on more than just the care we provide our patients; it is expressed in the values we live. As you build your future at HNCO, you will quickly learn that supporting the community along with our patients and families has been a part of our culture since 1988. At HNCO, you'll find something decidedly different and more satisfying: A career that is challenging and rewarding.

Your Hours:

• M-F 8A-4:30P

You will enjoy these benefits:

• Competitive salary
• Affordable medical, dental, and vision plans to meet the needs of employees and their families
• Generous paid time off that increases with tenure
• 403b Retirement Savings Plan with generous company match starting on Day One
• Flex Spending and Health Savings Accounts
• Continuing Education funds
• Generous mileage reimbursement policy
• Company-provided uniforms

What You'll Be Doing:

• Leads, develops, implements, and maintains an effective, ongoing organization-wide, data-driven quality assessment performance improvement program (QAPI) and fosters high-quality patient care services
• Reviews programs and initiates quality improvement review and intervention
• Evaluates HNCO services and employees using measurable outcomes and objectives
• Maintains documents and records according to protocol requirements and state, federal, and accrediting body health care standards
• Develops and promotes programs for continuing staff support, in-services, and education
• Informs the Leadership team of current organizational, community, and regulatory updates and trends
• Ensures that standards of ethical business and clinical practice are maintained
• Assures complete medical records for compliance with regulatory agencies
• Collects, analyzes, and oversees data entry on relevant quality performance indicators and utilization of services and demographics
• Monitors and evaluates the appropriateness of performance improvement plans and practices
• Designs, schedules, and conducts quality review audits as appropriate to the agency; performs or coordinates chart and/or other medical record review
• Generates and/or coordinates the development of various reports regarding performance against quality indicators as appropriate to the position
• Participates in the planning, development, coordination, and presentation of specific training and educational programs as appropriate to the quality assessment performance improvement program
• Collaborates and consults with other associated facilities regarding current quality control issues and activities
• Serves as chairperson for Quality Council and reports to the Executive Director/Governing Board
• Assists the Compliance team and is responsible for compliance-related duties
• Abides by hospice rules, policies and procedures, and applicable laws and regulations
• Reports promptly any suspected violation of compliance standards to the Executive Director
• Acts as a superuser for the EMR system by leading system updates and enhancements, assisting staff with technical issues, and coordinating tech support
• Adheres to HNCO payroll, billing, and documentation policies and procedures
• Performs administrative tasks and participates in professional development activities
• Initiates and participates in HNCO quality assessment performance improvement initiatives and activities
• Performs all other duties as assigned

Experience and Education:

• Graduate of an accredited school of nursing (BSN preferred)
• Three to five years of home care and/or hospice experience
• Strong knowledge of Home Health and/or Hospice regulations
• Experience in a Medicare-certified agency preferred
• Current licensure to practice nursing in the state of Ohio
• Current CPR certification
• Valid Ohio driver’s license with current automobile insurance
• Reliable transportation accessible for travel while on HNCO business

About Us:

For 30+ years, Hospice of North Central Ohio has been a leader in making the final months of life and the grief journey as joyful, comfortable, and meaningful as possible. We are the area's most comprehensive and experienced resource for expert, compassionate end-of-life support. We are a non-profit, community-oriented organization serving Ashland, Crawford, Huron, Knox, Morrow, and Richland counties.

Hospice is about life. It's about…

• Giving patients the option to have an end-of-life experience on their terms
• Having freedom from pain and spending the rest of their days comfortably, whether in a home or other place of residence
• The opportunity to focus their time on getting ready for their life transition
• Spending precious moments with those closest to them

Holistic Comfort and Support

With Hospice of North Central Ohio, patients and families receive the emotional, spiritual, physical and practical support they need. This includes pain and symptom management, direction, emotional and spiritual support, assurance, and many more targeted services. Our non-profit hospice recognizes that our purpose is to provide quality end-of-life services rather than focusing on the bottom line. HNCO's revenue is reinvested into program offerings and services.

Equal Employment Opportunity

Hospice of North Central Ohio is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations.