Public Information Assistant IV 5300.032

Description of Job: The primary purpose of this position is to provide support to the Adult and Children Services Unit by logging, assigning and tracking Facility reports, APS/CPS Reports, district referrals, setting up records, and reconciling forms. This position serves as supply clerk for the Borden Building, security officer for the Borden Building and backup for the COB and Child Support. This position completes criminal checks for Adult and Children’s Services. This position also serves as a notary. This position serves as a Co-Fleet Vehicle Manager and is responsible for maintaining office equipment and supplies. This position conducts new worker orientation for Fleet, office supplies and State Network. This position assigns alternate ID numbers, keys forms, scans/sends mail, and triages incoming agency telephone calls accordingly. This position keys information into SIS, WIRM, XNET, MRS and Lexus Nexus. This position works with the Supervisors and Social Workers on policy and procedure to complete and process mandated information for the Report to the Central Registry, CPS application, and Client Entry Form. Verifies through OLV services provided, searches client data in NCFAST, completes state criminal checks and state perpetrator list. This position provides duties as receptionist/ switchboard operator on a rotating basis.

This employee will learn and use programs Compass Pilot and Compass Appointments (Compass Co-Pilot, if issued a DSS IPad) as required by position to do, but not limited to: request leave, schedule/receive appropriate appointments, set up virtual files, scan/retrieve documents, receive/send tasks.

Educational/Experience Requirements: • Graduation from high school and demonstrated possession of knowledge, skills, and abilities gained through at least two years of office assistant/secretarial experience; or • An equivalent combination of training and experience. ? All applicants will be required to take a computer skills test.

Knowledge, Skills and Abilities Required: Significant knowledge of office or work unit procedures, methods and practices; significant knowledge of and ability to use correct grammar, vocabulary, spelling and office terminology to compose and/or proofread correspondence, reports and other materials; significant knowledge of accounting procedures, mathematics and their application in the work environment; ability to learn and independently apply laws and departmental rules and regulations covering programs and services; ability to review and process information to determine conclusions, actions or compliance with applicable laws, rules or regulations; ability to apply a variety of work-related formulas or mathematical calculations; ability to record, compile, summarize and perform basic analysis of data; ability to independently work with people with courtesy and tact in performing public contact; duties that may be sensitive in nature; may require ability to supervise and coordinate the work of other staff, student workers or volunteers. Also, must possess a valid NC Driver's license and have access to a personal automobile and carry the minimum amount of insurance as required by Wayne County Policy. An Equal Opportunity Employer

To Apply: Submit a completed PD-107 (state application) to Brenda Melvin, Wayne County DSS, 301 N. Herman Street, Box HH, Goldsboro, NC 27530. Unsigned or incomplete applications will not be processed. An Equal Opportunity Employer

DSS

Open

$23,286.00 - $36,318

August 17, 2020

Open Until Filled