Project Analyst / Manager, Agency Of Record
- Full-Time
- Carrollton, TX
- AmerisourceBergen
- Posted 3 years ago – Accepting applications
Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures.
Our Project Managers are valued members of each project/client team. They are our air traffic controllers. Our glue. Our ambassadors of excellence. The project management team uses their organizational and communication skills to keep projects moving, acting as an essential link between content developers, creative, client services and our Quality Control departments. They manage project budgets and client billing. They are Xcenda’s “client process specialists” being our experts in client finance and contracting procedures, as well as submitting projects through client copy approval systems. They are keen champions of the client’s brand and are masters at keeping project timelines on track.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Under the general direction of the lead of Project Operations, the Project Manager will be responsible for working alongside Consulting Services team members to support internal and external project work in a rapidly growing consulting environment.
- Collaboration with internal and client teams for development of project SOWs and budgets, routing through proper internal reviews prior to client submission
- Initiate project initiation and maintenance procedures using internal Project Operations tools and processes
- Develop, track, maintain and drive project timelines and strive to keep team members and clients on task.
- Monitor job status and resource hours daily to ensure the ability to complete projects on time, within scope, and on budget
- Identify and resolve project risks or issues, effectively escalate decisions and issues
- Effectively manage project scope / changes, functioning as an escalation point to ensure impact is communicated and approved
- Monitor and manage project financials and generate client billing with internal Xcenda finance and external client financial stakeholders
- Assist in the development and/or review and updating of project status reports/creative briefs
- Ensure all projects follow routing procedures, including electronic file tracking and routing through SharePoint Connect Project Rooms
- Schedule and hold internal meetings to kick-off projects and update project teams on the status of jobs and to alert team of obstacles that may impede deadlines
- Schedule and manage client status meetings, developing agendas, gaining appropriate team input for meetings, and preparing follow up reports and action plans
- Participate on client calls (as needed), taking notes, identifying action items and preparing client contact reports on all client calls
- Learn and manage client-specific processes to ensure compliance
- Responsible for Medical/Legal/Regulatory (MLR) submissions through client submission portals and/or other electrical means of submission
- Work with client MLR review coordinators to ensure projects are scheduled for appropriate reviews based on internal and client timelines
- Educate account/client services personnel and other project team members on client processes and the time required to complete and prepare various types of job deliverables for submission to client electronic/online copy approval systems
- Schedule and route all job deliverable documents to appropriate internal staff for strategic review, updates, graphics enhancement, copyediting, etc and track accordingly
- Perform quality control reviews of deliverables as needed for medical, legal and copy approval submissions (ensuring appropriate client naming conventions, document preparation, referencing and annotations are completed by content developers, and ensuring all project queries by client and internal team members are addressed)
- Develop and maintain a checklist for client preferences and guidance not noted in style guide for quality control/proofreading
- Maintain strong working relationships with team members and with clients
- Develop and maintain organized/standardized job files (paper and electronic)
- Disseminate job communications internally and externally as needed
- Assist in the staffing and training of contractors as needed
- Assist in the selection of project vendors as needed
- Identify opportunities to improve project efficiency and team communication
- Perform other duties as assigned
- Develop and execute advisor and contractor consulting agreements
- Follow client-specific process to ensure compliance
- Performs other related duties as assigned
- Balances Stakeholders
- Builds Networks
- Business Acumen
- Collaborates
- Communicates Effectively
- Customer Focus
- Decision Quality
- Functional Knowledge
- Instills Trust
- Interpersonal Savvy
- Manages Ambiguity
- Manages Complexity
- Manages Conflict
- Optimizes Work Processes
- Situational Adaptability
- Project Management – Champions,
- Creates Project Infrastructure & Drives Project Management
Depending on the experience level of the candidate the responsibilities and level for this role may be adjusted accordingly.
Bachelor’s degree in a relevant discipline is preferred or equivalent experience. Project Manager experience in a fast-paced office environment. 3+ years’ experience with a history of successful achievement. Project Management Professional (PMP) certification preferred
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
- Ability to work with cross functional teams
- Knowledge and experience of the Medical Device or Pharmaceuticals, global sector and/or consulting preferred
o Strong understanding of Pharmaceutical timeline/project terminology
- Requires broad training with a history of achievement in fields such as business administration, accountancy, sales, marketing, project management, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education.
- Specific knowledge in MS Office Suite tools (Excel, Word, PowerPoint, Outlook, SharePoint, OneNote, MS Teams) is required
- General understanding of internal and client specific processes with regard to project Contracting, Finance, and Copy Approval
- Openness to flexibility in working hours (ie, some evening and/or weekend work may be required)
We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.
- Healthcare for associates and eligible dependents, same-sex and domestic partners
- Paid time off, including vacations and holidays
- Paid volunteer time off
- Life insurance and disability protection
- Pet insurance
- Employee Stock Purchase Program
- Retirement benefits and more…
Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.
AmerisourceBergen is a publicly traded Fortune 10 global healthcare solutions company and is one of the world's largest pharmaceutical services companies. Powered by our associates around the world, we provide pharmaceutical products and business solutions that improve access to care. We operate the backbone of the healthcare supply chain. We drive the future of local care delivery. We guide medical innovations to market. We create healthier futures.
This is a remote role for candidates located in the United States.