Project Analyst – Developer Platform Group

CompanyFederal Reserve Bank of Richmond

The Richmond Fed is the proud home of the Federal Reserve’s National IT organization—a nationwide team delivering technology solutions and support across the Federal Reserve System. Many National IT employees are located in Richmond, while others are based across the U.S. at other Federal locations.




When you join our team, you’ll become part of a culture that welcomes differences, cares about our communities, and empowers each other to lead from where we are to make things better. Bring your passion and we’ll provide challenging and purposeful careers in a variety of fields, opportunities to grow and a wide range of benefits and perks that support your health and wealth. It’s all part of what makes #MyRichmondFed a great place to work!

About the Opportunity

We are seeking a candidate to provide research and analysis of technical data and problems of varying complexity in order to develop recommendations to solve problems and issues related to technical projects. The candidate will be accountable to provide guidance in identifying, evaluating and developing processes and procedures that are effective and meet requirements. They will also be accountable for reporting and analysis to assist in executing solutions and may provide consultation to clients, colleagues, and management. The candidate will participate in cross-functional linked teams (squads) to address technical or systems issues. They will determine best practices and suggests how to improve current practices and procedures. This is an experienced level position requiring developing career in field and gaining knowledge of industry practices. Requires moderate level of experience and proficiency in field. You will report to the Project Manager & Vice-President & Product Line Manager of the Developer Platform Group. You will be part of the Federal Reserve System's National IT Organization.

What You Will Do:

• Follow detailed work plans for both installation and continuing maintenance
• Work with developers, application owners and vendors to collect requirements which will be entered and managed in a central system of record.
• Performs complex analysis of business issues utilizing established methodology and tools within technology areas.
• Work with the Project Manager, Product Managers / Product Owners and other resources to assess current capabilities, identify customer needs and recommends business process improvements within technology areas.
• Provide complex support and collaboration in completing analysis, providing ad-hoc reports, information, or process mapping, and/or alignment of the business and related resources.
• Contributes to and participates in process improvement and solution discussions and may present outcomes in written and verbal format to senior management. (Identification of TOIL)
• Develops and designs new business processes and the elaboration and updating of existing business processes within technology areas.
• Participates in cross-functional team initiatives and process improvement projects within technology areas.
• Performs other related duties as assigned.

Qualifications:

• Basic understanding or experience with cloud technologies and terminology
• Experience working in with Enterprise Change Management / Systems of Record (Remedy, ServiceNow)
• Experience working in and Agile methodology (SCRUM / Kanban) and within a Product Model Org Structure.
• Progressive knowledge pertaining to concepts and principles in functional area. General knowledge of department/business lines, Reserve Banks, and / or System operations, policies, procedures and technologies.
• Communications: Strong interpersonal, negotiation, creativity, attention to detail, and oral and written communications skills tailored for the intended audience.
• Risk Management: [The individual] is responsible for understanding and applying risk management discipline in decision making, and contributing to his or her function’s risk management.
• Decision Making: Works under direction with infrequent checks; follows established methods and clear-cut policy. Makes decisions when general instructions or established methods indicate action to be taken.
• Cloud certifications a plus.
• Site Reliability Engineering experience a plus (SRE)
• Scripting, RPA, Automation, IaC (Infrastructure as Code), Six Sigma experience a plus.

Education and Experience:

• Bachelor's degree in Business Administration, Information Systems, Computer Science, related field or equivalent experience with 2 to 5+ years of relevant work experience.
  
  

Discover the Reason Why So Many People Love It Here!

The Federal Reserve's National IT organization is a nationwide team delivering technology solutions and support across the Federal Reserve System.

As we build a dynamic technology organization of the future, we are dedicated to promoting a diverse and collaborative workforce. Together across teams and geographies we're creating a workplace where accomplished people of all backgrounds and experiences can thrive, innovate, and inspire.

Bring your passion and expertise, and we'll provide challenging and purposeful IT careers, opportunities to grow, and many benefits and perks that support your health and wealth. In addition to a great compensation package, we offer a comprehensive benefits package and professional development opportunities. We also offer other programs designed to contribute to your engagement and overall well-being like Back-up Child and Elderly Parent Care, Adoption Assistance, Family Care Leave, and Employee Assistance Programs. Flexible work arrangements and work/life balance are part of our culture.

When you join Federal Reserve’s National IT organization, not only will you find a challenging and purposeful career, you’ll also have access to a wide range of benefits and perks that support your health and wealth, including:

• Great medical benefits
• Pension and 401(k) with employer match
• Paid time off
• Tuition reimbursement
• Employee resource networks
• Paid volunteer leave
• Flexible work options
• Onsite amenities that make working here fun!

Other Requirements and Considerations:

• A requirement of this position is that the employee must be fully vaccinated against COVID-19; individuals who are unable to be vaccinated due to a medical condition or sincerely held religious belief may request an accommodation from the Bank.
• Candidates should review the Bank’s Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.
• If you need assistance or an accommodation due to a disability, please notify r rich.recruitment@rich.frb.org.
• Sponsorship is not available for this role.
• The hiring range of the position is 72,000 – 99,900 annually. For candidates outside Richmond, VA, listed hiring and salary ranges may be adjusted based on your geographic location.
• Salary offered will be based on the job responsibilities and the individual’s knowledge, skills, and experience as defined in the job qualifications.

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategoryAnalytical

Work ShiftFirst (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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