Program Supervisor (Residential Services)

General Summary:

Responsible for the management of program area(s) and/or program teams as assigned. For assigned program areas(s) and/or teams manages the delivery of services and supervision of staff of program areas(s) with integrity and professionalism. Implements policies, procedures, and practices designed to ensure program quality and compliance with all licensing, regulatory, funding and accrediting bodies.

Knowledge, Skills, and Abilities Required:

• High school diploma (or equivalent) and at least two years’ experience is required. Bachelor’s degree in related field and supervisory experience is preferred.

• Working knowledge of Microsoft Office, ability to navigate through applications and utilize a keyboard to input required documentation into electronic health record. Prior experience with electronic health record a plus.

• Effective communication and interpersonal skills to develop positive relationships with community organizations, clients and families; to direct staff and resolve problems and issues.

• Ability and desire to work with and advocate for our diverse client population.

• Ability to understand the program budgetary process.

• Must possess a valid state Driver’s License with a driving record that meets Sheppard Pratt regulations.

• Must have access to a 4-passenger vehicle that meets Sheppard Pratt inspection and vehicle insurance that names employee as insured driver.

• Must be flexible to adjust schedule to meet program needs including evening or weekends. Requires On-Call availability