Program Coordinator II- Online Programs

Position Details

Recruitment/Posting Title Program Coordinator II- Online Programs
Job Category Staff & Executive
Department School of Business - Cmd
Overview

Rutgers University–Camden is a diverse, research-intensive campus of more than 7,400 undergraduate and graduate students and 1,100 faculty and staff members located in Camden, N.J., directly across the Delaware River from Philadelphia. The campus thrives with a supportive culture that helps students achieve their goals and fosters collaboration among employees. The university is recognized as a national model for civically engaged urban universities and was selected by the Carnegie Foundation for the Advancement of Teaching for its Community Engagement classification. Washington Monthly magazine consistently ranks Rutgers University–Camden among its “Best Bang for the Buck” universities and best national research universities. Recently, Rutgers–Camden earned Carnegie classification as an R2 research university.

Posting Summary

Rutgers School of Business-Camden (RSBC) offers the following 100% fully online degrees: Bachelor of Arts in Business Administration (Online BBA), a Master in Business Administration (Online MBA), and a Master of Science in Business Analytics (Online MSBA) program, among others under development. The position provides critical support to the academic functions for all Online programs at the graduate and undergraduate levels. In addition to providing general support for the Programs, the Program Coordinator II assists in providing direct administrative support to the Associate Dean for Undergraduate Programs and Associate Dean for Graduate Programs.

Working under the direction of the Assistant Dean III for Online programs, this position supports students throughout the academic journey within the RSBC, and plays a key role in communicating, documenting, supporting, and assisting with the execution of all the student’s academic milestones. Specifically, this position assists with onboarding and retention processes for online students, particularly non-academic and general questions; communicates with students who might be in need of assistance (non-academic); promotes collaborations between departments and the school to expedite student issues; and tracks the progress of students. This position is also responsible for assisting students by referring them to tutoring services, disabilities services, advisors and/or other student centric services.

The position will also provide support for the coordination and arrangement of school-wide events (Honors Ceremony, Commencement, etc.), assist with the analysis of various administrative documents and program data, create routine information materials, and provide other administrative support, as deemed appropriate.

Work is performed under direct supervision with specific instructions on routine or semi-routine work. The individual will perform professional work that requires knowledge of the various program details as well as basic application of the RSBC’s mission, vision, and values. The individual in this position is required to regularly communicate to their direct supervisor and coordinate with other members of the RSBC staff as well as Rutgers–Camden campus staff.

Position Status Full Time
Hours Per Week
Daily Work Shift
FLSA Nonexempt
Grade 03
Position Salary Starting salary will be commensurate with experience and within departmental budgets.
Annual Minimum Salary 42464.000
Annual Mid Range Salary 52799.500
Annual Maximum Salary 63135.000
Standard Hours 37.50
Union Description URA-AFT Administrative
Payroll Designation PeopleSoft
Benefits

Information about the benefits provided to Rutgers employees can be found at: http://uhr.rutgers.edu/benefits/benefits-overview

Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility ABP
Minimum Education and Experience

Bachelor’s degree or an equivalent combination of education and relevant experience.

Certifications/Licenses
Required Knowledge, Skills, and Abilities

• Demonstrated ability to work effectively with a diverse population.
• Ability to work as a part of a cross-functional team in an innovative environment, and independently as needed.
• Strong written and oral communication skills.
• Ability to handle complex situations with diplomacy
• Demonstrated competence using word processing, spreadsheet, and database software.
• This position will be guided by the Family Education Rights and Privacy Act (FERPA) and will be expected to exercise discretion for all aspect of the job.

Preferred Qualifications

Two to three years of experience is preferred; experience in a higher education environment is preferred. Outstanding interpersonal, leadership, facilitation, and training skills are a plus.

Equipment Utilized

This candidate uses Microsoft Access databases on a daily basis, as well as Excel and Word. The candidate also regularly uses Rutgers University’s programs, including the Graduation Portal.

Physical Demands and Work Environment

Availability to work evenings and occasional weekends.

Special Conditions
Posting Number 20ST2113
Posting Open Date 11/25/2020
Special Instructions to Applicants
Regional Campus Rutgers University-Camden
Home Location Campus Rutgers University-Camden
Location Details
Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have a minimum of a Bachelor’s degree or an equivalent combination of education and/or relevant experience?
  • Yes
  • No
• * Have you worked with students in a 100% online environment?"

  (Open Ended Question)

• * How many years of experience do you have in a higher education setting?

  (Open Ended Question)

Applicant DocumentsRequired Documents

• Resume/CV
• Cover Letter/Letter of Application
• List of Professional References (contact Info)

Optional Documents