Product Manager (Technology)

Company Summary:

Crown Castle works around the country to build and maintain the infrastructure behind the world’s most revolutionary technologies. As the largest shared infrastructure provider in the United States, Crown Castle owns, operates and leases more than 40,000 cell towers, 80,000 small cells and over 80,000 route miles of fiber across every major US market. This nationwide portfolio of communications infrastructure connects cities and communities to essential data, technology, and wireless service – bringing information, ideas and innovations to the people and businesses that need them. Crown Castle is a NYSE S&P 500 and Fortune 500 company and one of the largest Real Estate Investment Trusts in the United States with an enterprise value of approximately $105 billion.

Position Title: Product Manager

Location(s): Position may be based out of any Crown Castle office. Preferred locations include: Houston, TX, Pittsburgh, PA, Alpharetta, GA, White Plains, NY, Phoenix, AZ, Seattle, WA, Irvine, CA, Westborough, MA, Charlotte, NC, Miami, FL, Chicago, IL.

Role:

As a communication infrastructure provider, Crown Castle is at the center of bringing information to and enabling innovation for the people and businesses that need them. Focusing on Product Management, you will serve as the product owner to support critical business processes and drive tangible value to the organization.

Responsibilities:

• Engage with cross-functional teams, leveraging your business and technical knowledge, to collaborate with business and engineering teams to groom the epics and stories that will deliver innovative for internal and external customers
• Work closely with business partners to drive improvement in key business metrics and provide customer-friendly product experiences
• Provide thought leadership on how to solve ambiguous and complex problems, interface with executive leadership, and engage in business, engineering, and operational collaboration
• Engage with stakeholders to understand our most pressing business opportunities and priorities and work with them to produce a strategy, product roadmap and execution plan for digital innovation
• Build and leverage deep business domain expertise, product and technical knowledge to translate business problems into strategic product roadmaps, requirements, and insights, including long-term vision, for end-to-end solution delivery
• Develop Epics and User Stories, and effectively work with the engineering teams to prioritize and manage the backlog
• Develop and implement product plans and manage communication and engagement with key stakeholders throughout the product lifecycle
• Effectively engage with technical teams to deliver features with minimal ambiguity and clear use cases/acceptance criteria; include/exclude the right set of user stories to deliver the most impact

Expectations

• Collaborate and influence cross-functional teams to deliver high quality solutions, on-time and on-budget.
• Balance innovation with clear execution that drives tangible value to the organization.
• Demonstrate understanding of core technologies utilized in their product domain and fluency with pros and cons of technical alternatives
• Evangelize product management philosophies through data-driven decision making; be an agent of cultural change towards a data driven enterprise.
• Ability to handle multiple competing priorities in a fast-paced environment
• Ability to develop and carry out targeted plans to influence decisions of key customer decision makers based on their unique concerns and interests
• Experience creating and using delivery metrics, predictability, and forecasting; communicates and draws conclusions from a forecast and metrics
• A constant example of modeling of Crown’s B3 values.

Education/Certifications

• BS in Engineering, Computer Science, or other related discipline

Experience/Minimum Requirements

• 5+ years’ product domain experience in at least one of the following: Finance, Sales & Marketing, Operations (particularly in telecommunications)
• 2+ years’ experience in product management/development/marketing identifying business opportunities, building, and grooming epics and stories, and collaborating with engineers on executing a product roadmap

Working Conditions: Works in a normal office setting with no exposure to adverse environmental conditions. During COVID19 conditions, this role will work remotely to mitigate risk. This position may require up to 50% travel when conditions allow.

This role cannot be performed in the state of Colorado.