Product Manager

Lakeshore Learning Materials is one of the most innovative manufacturers of educational materials in the country. Specializing in top-quality products for the home and classroom, we are a thriving multichannel organization with a robust web business, multiple catalogs for early learning and elementary programs, over 60 store locations and a sales force that is second to none. Thanks to the daily contributions of the amazing people who make up our team, Lakeshore has experienced continuous growth since the day it was founded in 1954.

Join our e-Commerce team in delivering the ultimate online customer experience.
We’re currently looking for a critical thinker and problem solver to serve as Product Manager. This position is responsible for delivering business value: to drive sales and customer engagement, and improve customer satisfaction through the production of quality digital products. Within your designated e-Commerce group, you will focus on delivering incremental value, by driving product changes and working closely with a team of developers, designers, business partners and cross-functional product teams.

• Drive innovation within your designated Agile teams’ responsibility through insight; specifically, customer feedback, data analysis, emerging technologies and market trends
• Translate business goals and end-user needs into product strategy
• Communicate direction and product priorities to the development team, other cross-functional teams and third parties
• Identify pros, cons, issues, obstacles, dependencies and value associated with features and enhancements, and drive updates to closure
• Develop and maintain technology roadmaps within your designated Agile teams’ responsibility
• Provide customers, cross-functional teams and business owners with an unparalleled omni-channel shopping experience
• Govern the introduction of new technologies/products. Review, align and drive technology plans with e-Commerce goals, business plans and business processes
• Create, prioritize and accept user stories, and incorporate them into release planning
• Foster collaboration with team members (Developers, User Experience Designers, Analysts, etc.) to drive value and accountability at a fast pace
• Develop product strategies by understanding key business objectives; diagnose and map requirements; articulate solution risks and barriers; recommend project approaches; prepare time and cost estimates; plan product release cycles
• Participate in daily standups, iteration planning sessions, product demos and retrospectives
• Present data-supported product solutions, objectives and KPIs to stakeholders

• 3+ years in product ownership and product management
• 2+ years retail experience
• Web experience with specialized front-end products such as IBM WebSphere Commerce, Oracle ATG Web Commerce, Salesforce Commerce Cloud (Demandware), SAP Hybris and Magento a plus
• Experience with Agile methodologies a plus
• Strong attention to detail, excellent organization skills and ability to manage multiple projects and responsibilities
• Outstanding written and verbal communication skills, as well as the ability to persuade, inspire and motivate others
• Comfort in a rapidly changing environment with competing and shifting priorities

• Competitive compensation based on skills and experience
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• Exceptional training and support, and all the resources you need to be successful
• Super-awesome annual profit bonus plan
• On-site preschool for our employees’ children
• On-site employee gym for all levels/fitness needs
• Generous employee discount
• Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you.

To learn more about Lakeshore, visit www.lakeshorelearning.com/careers

Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

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