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PC Installation Technician - Double Agent (Brighton, MI)

  • Full-Time
  • Brighton, MI
  • Geek Squad
  • Posted 2 years ago – Accepting applications
Job Description
Our PC Double Agent is responsible for a variety of fulfillment duties which may include delivery, installation, integration, networking, and repair of consumer electronics devices, with a primary focus on computing.

Key accountabilities:
  • Leads on two person jobs and complex projects as well as performs work alone.
  • Provides a seamless Client experience by advising and fulfilling on lifestyle recommendations regarding product, service, and content.
  • Completes fulfillment of advanced complexity work, and triage and de-escalate difficult Client interactions as needed.
  • Responsible for managing inventory and vehicle maintenance in partnership with other Agents, processing paperwork and payment, providing feedback and training opportunities, and completing store stock repairs.
Basic Qualifications:
  • 2 years of customer service experience
  • 1 year experience in one or more of the following: sales, delivery, installation, repair OR military equivalent
  • Current, valid driver’s license
  • Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
  • Ability to consistently lift/carry/maneuver products weighing 75lbs+ individually, or 150lbs+ as a team (support tools such as a harness, dolly, and/or lift may be provided as applicable for the type of work being performed)
  • Must be at least 21 years of age
  • Acquire and maintain any state or local licensing, as required, within 90 days of hire
Preferred Qualifications:
  • Previous experince in an in-home experience environment
  • Previous experience actively using and learning about technology electronics

Join our team!

While you're busy delivering on our belief of making technology work for our customers, we're working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.

Ready? Let's do this!

If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.

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