Patient Services Representative

PATIENT SERVICE REPRESENTATIVE
Elmhurst Memorial Medical Group
OB/GYNE

LOCATION: Center For Health, Elmhurst and 932 Lake St, Suite 300 - Oak Park - travel to both locations

Full-time

Very busy OB-GYNE/Family Medicine Practice with 7 providers.

Hours: 8-4:30, Monday-Thursday, Friday 8-4. Due to grow, a future evening and Saturday rotation may be added.

Under general supervision and according to established policies and procedures, provides front desk coverage. Answers incoming calls, schedules appointments, greets patients, schedules laboratory and off-site diagnostic tests requested by physician, verifies insurance eligibility and interprets covered benefits. Processes patient charges by totaling fees, applying insurance coverage, calculating adjustments, and receiving and recording payments in computer system. The Oak Park days will be 100% phones.

Required:

• High School Diploma or GED
• Keyboard and computer skills
• A valid driver's license is required if the incumbent is selected to perform related duties at an off-site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.

Preferred:

• A minimum of three months previous business office OR healthcare based experience
• Previous insurance and managed care experience
• Medical terminology or coding experience
• Excellent keyboarding skills
• Current CPR Certification issued by American Heart Association within 90 days of employment in this position.