Patient Ops Associate

SteadyMD is a technology company and healthcare provider that delivers high-quality telehealth experiences for consumers, employers, digital health companies, and clinicians in all 50 states. Here at SteadyMD, we take pride in the fact that our core values are integrated into everything we do. Our focus on transparency, trust, and honesty have allowed us to create a diverse team of individuals who work well in ambiguous, fast-paced situations and can quickly integrate a large number of new tasks into their workload. We’re well funded (see our recent announcement regarding our $25M Series B raise) and looking to expand our rapidly growing team. Currently we are seeking a Patient Operations Associate who will be a key contributor in ensuring successful operations of multiple programs at SteadyMD.

Some core responsibilities include:

• Provide support to our Patient Ops Lead and rest of team in day to day management of our live programs
  • Includes: scheduling, meeting our client time requirements

• Track progress and results across your assigned partners and programs
• As necessary, calling patients and clinicians to troubleshoot tech issues

At SteadyMD, we value what diverse teams can accomplish together and honor each of our unique lived experiences. We look for a diverse pool of applicants including those from historically marginalized groups. We are committed to ensuring a safe work environment that is distinctly anti-discriminatory against any person. We want to hire the very best and nontraditional candidates are oftentimes a perfect fit for our nontraditional approach to delivering care.

Don’t meet all of the skills listed below, but know you're a perfect fit for this role? Apply anyway!

Requirements

• Social perceptiveness and service oriented
• Excellent time management skills and ability to multitask and prioritize work
• Personable with clinicians and teammates
• Able to communicate clearly and effectively both in writing and in person
• Able to function well in a fast-paced and rapidly changing environment

• Opinionated, trustworthy, and transparent
• Able to maximize your own output, while simultaneously encouraging your teammates to do the same

Base Salary for this specific role will be $15/hour.

Benefits

An environment that is focused on disrupting the status quo and challenging conventional professional norms. We are focused on the results you can achieve, not how many hours you spend at a desk.

Complimentary SteadyMD membership. So that you can experience what we have to offer, and be able to speak first hand about what the future of medicine will look like.

Company Events. Including happy hours, sporting events, dinners.

Company-paid health insurance.

Unlimited PTO. Yes, you read that correctly. We trust our employees to make the right decisions for the business, and we also recognize that often means taking time to take care of yourself.