Patient Access Representative

Duties/Responsibilities:

• Responsible for the accurate intake of patient demographics; obtaining reimbursable diagnosis/reason for service; verifying insurances for eligibility and obtaining of preauthorization of insurance provider as required.
• Obtain all necessary consents/signatures.
• Distribute to patients all required notifications/documents.
• Clear patient for co-pay and/or deductibles. Collect payment in accordance with credit and collection policy.
• Communicate with patient by phone in advance for pre-registration, in order to schedule the patient.
• Review with Asst. Director then PAC any problem prior to date of service.
• Perform mobile registration when necessary.
• Cross train to all registration areas.
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  It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required.

Education/Experience Required:

• HS Diploma
• Knowledge of medical terminology, problem-solving techniques, strong interpersonal skills, effective oral and written communication skills, strong keyboarding and basic computer skills.
• Previous experience with hospital registration system and secretarial experience preferred. Demonstrated ability to function independently with minimal supervision. Possesses good decision-making skills and demonstrated ability to work under pressure, maintaining a helpful and courteous manner.
• Ability to type at 35 WPM.

IMPORTANT NOTE
ALL APPLICANTS SELECTED FOR AN INTERVIEW MUST PASS THE FOLLOWING SKILL-ASSESSMENTS BEFORE AN INTERVIEW CAN BE GRANTED: TYPING 35 WPM
Location: Beth Israel Deaconess Hospital-Plymouth · Patient Access
Schedule: Full time, Day shift, 40 hpw; 8-hr shifts; 9:00a.m. - 5:30 p.m. with weekend & holiday rotation