Parts Counter Representative

  • Full-Time
  • Plano, TX
  • Ewing Subaru Of Plano
  • Posted 1 year ago – Accepting applications
Job Description

Ewing Subaru of Plano is currently looking for a Parts Counter Representative who is responsible for:

  • Assisting customers in finding the appropriate parts for their vehicle
  • Working with retail and wholesale customers
  • Working with technicians, ordering parts for repairs and upgrades to consumer vehicles

Responsibilities include but are not limited to:

  • Selling products and/or services to repair the problem and meet the customer needs
  • Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with
  • Assist in keeping parts department clean and orderly
  • Provide service technicians with parts as required
  • Assist with Parts Manager in merchandising displays
  • Maintain the retail sale floor and displays to meet or exceed the dealerships standards and today's customer satisfaction
  • Follow the prescribed cash, credit, and check processing procedures of the dealership when working the parts counter
  • Process cores, warranties, and new return merchandise as required at a point of sale
  • Performs other tasks as required by Parts Manager

Work Experience Requirements:

  • Previous parts counter experience is preferred.
  • Ability to speak effectively one-on-one
  • Ability to effectively listen and interpret customer needs
  • Basic computer skills
  • Good organizational skills
  • Must pass drug test, criminal background and motor vehicle records checks.

What We Offer

  • Medical, Dental and Vision
  • 401k Plan
  • Life Insurance
  • PTO
  • Growth opportunities
  • Employee discounts
  • Family owned and operated for over 80 years
Ewing Automotive Group is an Equal Opportunity Employer
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