Operations Manager, Store

Position Summary:

We are hiring for a strategic, inspirational, and driven Operations Manager. In partnering with the store’s Management Team, you will be instrumental in the overall operational success by managing CSRs, merchandising, inventory and safety measures.

Responsibilities:

• Recruit, interview, select, manage and train a team of customer service representatives and porters.
• Ensure company established customer service standards are achieved.
• Research and resolve invoice discrepancies.
• Responsible for maintaining strict cash control procedures.
• Full oversight of warehouse, inventory control, cycle counts, product merchandising and pricing standards.
• Work closely with store’s management team to set and/or implement and enforce policies and procedures.
• Create store staffing schedules.
• Ensures accuracy and integrity of product shipments.
• Special projects as assigned.
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Qualifications:

• 1 to 3 years previous retail experience preferred.
• Previous management or warehouse experience preferred but not required.
• Must have excellent organizational and management skills.
• Computer and clerical experience is preferred (MS Word and Excel).
• High school diploma or GED is required.
• Full time retail schedule, including evenings/nights, weekends and holidays.
  

Conn’s is PROUD to be an equal opportunity employer. #LI-ER1