Operations Coordinator

Segra is one of the largest independent fiber networks companies in the Eastern US. Segra has a broad and dense service footprint across the Mid-Atlantic and Southeast. We offer state-of-the-art voice and data technology solutions to businesses of all sizes and wholesale transport services to some of the world’s largest carriers. Our network features the latest advances in SONET, IP, Ethernet, and dark fiber architectures, as well as high performance Data Center throughout the Mid-Atlantic and Southeast regions.
Operations Coordinator / Columbia, SC

This Operations Coordinator provides confidential and daily support functions for the OSP Engineering and Construction organization. The Operations Coordinator ensures processes are established, documented and consistent across all areas. Position works closely with the OSP Director, Manager, Supervisors and their staff.

Duties & Responsibilities

• Support of Network Operations functions including submitting requisitions for Purchase Orders, creating, and tracking requisitions, system updates, invoice/move order tracking, verifying and processing, updating records, track easements, permits & make ready and creation of reports to track departmental productivity and budgetary items.
• Coordination of all in process & upcoming projects in construction supervisor’s perspective area including the printing of job packages and submittals to construction contractors.
• Review pre-billing against red lines to ensure billing is correct and all needed information has been provided.
• On a daily basis the Operations Coordinator manages invoices from multiple contractors, service providers, other utilities and municipalities: receives, verifies, codes and tracks. Manage Dynamics & Salesforce request for field estimates.
• Point of Contact when Construction Supervisors & Leads are not available.
• Work task and order flow management and reporting.
• Materials tracking in EBS , work-orders, move orders, trouble tickets and repair & maintenance functions, 811 Updates.
• Coordination support for scheduling Metasolv task functions both internal and external.
• Performs initial CAPEX/OPEX reviews by providing supporting report detail.
• Performs various activities involving Sitetracker, WFM, EBS, badge renewals, timesheets, Req/PO invoices, etc. Process & track NJUNS Tickets, Visa Accounts, Damage Reports, Cap Labor, Time Sheets, communications to DOT’s and Municipalities on job completions & general administrative duties.

Qualifications

• Education: College Degree Preferred – Associates degree in related field
• Experience: 10 years relative experience. Experience in customer and facility records required. Strong computer skills with emphasis in Word, Excel, Access
• Key Competencies: Focus on superior customer service. Must have the ability to work independently and effectively in a fast-paced environment. Must exhibit honesty, integrity and courtesy in all interactions. Must possess strong work ethic in supporting customer needs, responding promptly and consistently.

Location: Columbia, SC
Schedule: Monday – Friday

Segra offers a robust benefits package to our full-time employees, which may include: Medical, Dental, Vision, Life Insurance, 401K, Tuition Reimbursement, Gym Reimbursement, Vacation/PTO, Holidays, Personal Days, and more! Please visit our company website at Segra.com.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.