Opening Team Member

Job description

Xperience Fitness is a growing health and fitness club company with the goal of increasing the amount of people working out in each city we are in. The Company currently has 13 clubs in Wisconsin and Minnesota with an annual revenue in excess of $40 million. The Company is undergoing rapid expansion throughout the Midwest. Xperience Fitness has a missionary mindset to serve the 140,000+ members and 900+ employees to allow them to become unstoppable. We are a Company that promotes from within and rewards effort and meeting expectations.

Job Summary:

The Opening Team Member is responsible for checking in all of our members while offering a positive greeting that makes everyone feel welcome in our club. This position reports to the General Manager and provides professional and courteous customer service to all members, especially while handling a complaint or possible issue. The Team Member will need to properly multitask between answering phones, checking in members, offering the proper assistance, finalizing transactions, and maintaining a clean and neat work space.

Shift Needed: Opening shift starting at 4AM

Responsibilities:

• Providing excellent customer service to all members
• Checking-in all members during the shift
• Offer a proper and positive greeting to all members entering and exiting the club
• Answering, fielding, and transferring phone calls
• Utilizing computer programs efficiently
• Completing pro-shop transactions
• Keeping your work space clean at all times
• Following proper paperwork procedures with all members and prospective members
• Work professionally and effectively with all other employees
• All other duties and responsibilities given by management

Qualifications:

• Prefer front desk or customer service experience but are willing to train the right individual

Skills:

• Focus on the overall Xperience Fitness mission to serve others
• Offer great customer service every time you interact with a member
• Helpful and encouraging nature
• Basic computer skills
• Proper phone etiquette
• Proper verbal and written communication

**XPERIENCE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER**'
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Work Remotely

• No

Job Type: Part-time

Pay: From $10.33 per hour

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Coon Rapids, MN 55433: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location