Office Manager

Our Naturopathic Primary Care clinic is hiring an Office Manager!
We are a small team of dedicated healthcare professionals looking for an intelligent candidate with excellent management skills and a warm personality. The Office Manager is the facilitator who keeps the clinic running smoothly. We are looking for someone to join our SE Portland clinic who is resourceful, organized and detail oriented, as well as friendly and compassionate.
The Office Manager is responsible for ensuring that all operations run smoothly for the administrative staff, billing team and our providers. The clinic is growing, so this role is vital to the success of our team as we add another provider and potentially expand our office space. We need someone who can help steer the clinic in the right direction! We are looking for someone who is reliable, flexible and able to juggle multiple projects with varying deadlines. Potential candidates will have a knack for using technology to improve office systems and efficiency. We would love someone who can communicate clearly and effectively while maintaining a positive work environment. It is also very important that the Office Manager is comfortable communicating with our diverse patient population and believes in our mission to provide quality, integrative care for all people. This is a great long-term position for the right person!

This position is at our SE Hawthorne location.
$20.00-$24.00/hr DOE

Responsibilities

Oversee clinic operations, supervise staff and support providers

Medical Billing: Process insurance payments and work with billing team to identify denied/unpaid claims

Manage accounts receivable and perform monthly audits to minimize A/R days

Perform and maintain all provider contracting applications with Medicaid and Private insurance payers

Manage medical supply and office inventory

Work closely with owner/lead provider to strategize and plan future projects

Special project management

HR needs including yearly reviews for staff, hiring, disciplinary etc.

Facilitate monthly all-staff meetings

Complete clinic certifications and billing claims for ContraceptiveCare and Screenwise Reproductive Health Programs

Verifying patient insurance and able to explain invoices and insurance benefits to patients

Perform all administrative duties if needed:

Greets patients in the office and on the phone.

Triages incoming patient calls and directs communication to the appropriate provider

Performs complex scheduling, manages our provider’s schedules, and maintains patient appointment waitlist

Obtains patient records and required office forms, performs data entry, verifies patient information into EHR

Performs new patient onboarding

Follows appropriate COVID-19 safety protocols.

Required Qualifications

High school diploma or GED required

Highly organized with the capacity to work independently to manage projects

Computer savvy and experience working with Google Drive, Microsoft Office and Adobe Acrobat

Initiative to improve systems and bring new ideas to increase office efficiency

Reliable transportation

Preferred Qualifications

Knowledge of medical terminology, HIPPA, experience in a medical office and/or knowledge of OHP and medical insurance processes

Experience with electronic health record systems

Interest in health care, naturopathy and/or acupuncture

Lives in the neighborhood

COVID-19
Our staff are all vaccinated for COVID-19 and practice masking, distancing as warranted, and have COVID-19 appropriate protocol for screening who can enter the clinic.

If you think you might be a good fit for our clinic, please respond via Indeed. We would appreciate an introduction to yourself, your availability for either full time or part time work and a resume attached. If determined to be a potential fit, we will contact you to arrange an interview.
Thank you!

We believe in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.

Job Types: Full-time, Part-time

Pay: $20.00 - $24.00 per hour

Medical Specialty:

• Primary Care

Schedule:

• Day shift

COVID-19 considerations:
Following the State of Oregon's healthcare requirements, all employees and patients must wear masks at all times. Staff should be vaccinated unless employee requests a reasonable accommodation to be exempt from vaccination requirements.

Ability to commute/relocate:

• Portland, OR 97214: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you looking for a Part Time position or Full Time position?

Experience:

• Management: 1 year (Preferred)

Work Location: One location